Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892
Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892

Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892

Motherwell Full-Time 25000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Home Support Team to schedule and coordinate care for individuals in your community.
  • Company: North Lanarkshire Council is dedicated to providing high-quality, person-centred care at home.
  • Benefits: Enjoy 27 days annual leave, flexible working options, and a comprehensive learning and development package.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Previous experience in social work or home support is essential; willingness to achieve SQV Level 3 is desirable.
  • Other info: Guaranteed interviews for disabled applicants and care-experienced individuals who meet the criteria.

The predicted salary is between 25000 - 28000 £ per year.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC7 £30,467 – £33,142 (Pro Rata)

At North Lanarkshire we put the needs of our people first. We are committed to delivering high standard of person-centred care at home, one which promotes greater independence and choice and ensures our people feel safe and able to remain living in their homes.

We are currently recruiting Home Support Scheduler to join our busy Home Support Teams based in Airdrie, Coatbridge & Cumbernauld, if successful in your application you will work closely with the Home Support Team Leader to help us deliver outstanding customer service and all-inclusive community supports to people within our communities.

To undertake this role, you will need a positive approach and be able to communicate effectively with a range of individuals including service users, their families, and other partners/agencies. We are looking for someone with excellent organisation skills, is resourceful and works well under pressure. Previous experience working in a social work or home support related environment is essential.

Possession of a SQV Level 3 or equivalent qualification is desirable however successful applicants who do not hold this qualification must demonstrate a willingness to work towards achieving this within a reasonable timescale.

Work pattern & Location:

Post 1 35 hours per week – Airdrie

Post 2 17.5 hours per week – Coatbridge

Post 3 35 hours per week – Cumbernauld

Work pattern to be discussed at interview.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit themyjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see ourRecruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

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Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892 employer: www.findapprenticeship.service.gov.uk - Jobboard

At North Lanarkshire Council, we prioritise the well-being of our employees while delivering exceptional person-centred care within our communities. With a strong commitment to professional development through our LearnNL academy, generous benefits including 27 days of annual leave, and a supportive work culture that embraces flexible working, we offer a fulfilling environment for Home Support Schedulers to thrive and make a meaningful impact.
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Contact Detail:

www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892

✨Tip Number 1

Familiarise yourself with the specific needs of the communities in Airdrie, Coatbridge, and Cumbernauld. Understanding local issues and how they affect service users can help you demonstrate your commitment to person-centred care during the interview.

✨Tip Number 2

Network with current employees or professionals in the home support sector. They can provide insights into the role and the team dynamics, which can be invaluable when discussing your fit for the position.

✨Tip Number 3

Prepare examples from your previous experience that showcase your organisational skills and ability to work under pressure. Be ready to discuss how you've successfully managed similar responsibilities in past roles.

✨Tip Number 4

Research North Lanarkshire Council's values and initiatives, especially around community support and flexible working. Aligning your answers with their mission can show that you're not just looking for a job, but are genuinely interested in contributing to their goals.

We think you need these skills to ace Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892

Excellent Organisation Skills
Effective Communication Skills
Ability to Work Under Pressure
Resourcefulness
Customer Service Orientation
Team Collaboration
Time Management
Problem-Solving Skills
Experience in Social Work or Home Support Environment
Willingness to Achieve SQV Level 3 or Equivalent Qualification
Empathy and Compassion
Adaptability to Changing Situations
Knowledge of Community Support Services

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Home Support Scheduler position. Highlight key skills such as organisation, communication, and experience in social work or home support.

Tailor Your Application: Make sure to tailor your application form to reflect how your skills and experiences align with the job requirements. Use specific examples from your past work that demonstrate your ability to communicate effectively and work under pressure.

Highlight Relevant Qualifications: If you possess a SQV Level 3 or equivalent qualification, be sure to mention it prominently. If not, express your willingness to work towards achieving this qualification within a reasonable timeframe.

Follow Application Instructions: Ensure you complete the application form as specified in the job posting. Remember, CVs are not accepted, so focus on providing all required information in the application form to avoid disqualification.

How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Home Support Scheduler. Be prepared to discuss how your skills and experiences align with the needs of the role, especially in terms of organisation and communication.

✨Showcase Your Experience

Highlight any previous experience in social work or home support environments during the interview. Be ready to provide specific examples of how you've successfully managed similar tasks or challenges in the past.

✨Demonstrate Your Communication Skills

Since the role involves interacting with service users, families, and other agencies, practice articulating your thoughts clearly. Consider preparing scenarios where effective communication made a difference in your previous roles.

✨Express Willingness to Learn

If you don't hold the desired SQV Level 3 qualification, emphasise your eagerness to pursue it. Discuss any relevant training or development you've undertaken and your commitment to continuous improvement in your career.

Home Support Scheduler (3 Posts) (Various Hours & Locations) - REQ04393 - 435892
www.findapprenticeship.service.gov.uk - Jobboard
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