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- Tasks: Greet members and visitors, provide customer service, and support reception and café areas.
- Company: Nuffield Health is a leading health and fitness organisation focused on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible working options.
- Why this job: Join a friendly team, make a positive impact, and enjoy a vibrant work culture.
- Qualifications: Basic computer skills and a willingness to learn; swimming ability required.
- Other info: Full-time role with a permanent contract; apply early as positions may close quickly.
The predicted salary is between 22000 - 29000 £ per year.
Front of House Team Member
Shipley FWC | Customer | Permanent | Part time |
£25,646.40 pro rata
16 hours per week
Making a great first impression is really important. That\’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you\’ll bring great communication skills, both face-to-face and over the phone. You\’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team , you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what\’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it\’s a good idea to apply right away to ensure you\’re considered for this role.
It starts with you.
#J-18808-Ljbffr
Front Of House Team Member employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Team Member
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person chat, demonstrate your ability to communicate effectively and warmly, as this is crucial for the Front of House role.
✨Tip Number 2
Familiarise yourself with our gym's offerings and services. Being knowledgeable about what we provide will not only help you answer queries confidently but also show your genuine interest in the position and our organisation.
✨Tip Number 3
Highlight your flexibility and willingness to learn new skills, especially regarding the café operations and lifeguard duties. Showing that you're adaptable and eager to take on various responsibilities can set you apart from other candidates.
✨Tip Number 4
Engage with our community on social media or visit our gym if possible. This will give you insights into our culture and values, which you can reference during discussions, demonstrating that you’re a great fit for our team.
We think you need these skills to ace Front Of House Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles where you've demonstrated great communication skills. Mention specific examples that showcase your ability to provide exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your empathy and confidence in dealing with customers, and explain how you can contribute to creating a friendly and professional environment.
Showcase Your Skills: Mention your basic computer skills, particularly with Word and Excel, as well as any experience in food preparation or service. If you have swimming qualifications, be sure to include those too, as they are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House Team Member.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Customer Service Skills
As a Front of House Team Member, your ability to provide exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints, showcasing your empathy and communication skills.
✨Demonstrate Flexibility and Initiative
This role requires a flexible approach and the ability to take initiative. Be ready to discuss situations where you adapted to changing circumstances or took the lead on a task, highlighting your motivation and problem-solving abilities.
✨Familiarise Yourself with the Company
Research Nuffield Health and understand their values and mission. Being able to articulate why you want to work for them and how you align with their goals will show your genuine interest in the position.
✨Prepare for Practical Questions
Since the role involves supporting the café team and handling reception duties, expect practical questions related to these tasks. Brush up on basic food safety and customer interaction scenarios to demonstrate your readiness for the job.
