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- Tasks: Greet members and visitors, provide customer service, and support reception and café areas.
- Company: Nuffield Health is a leading health and fitness organisation focused on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible working options.
- Why this job: Join a friendly team, make a positive impact, and enjoy a vibrant work culture.
- Qualifications: Basic computer skills and a willingness to learn; swimming ability required.
- Other info: Full-time role with a permanent contract; apply early as positions may close quickly.
The predicted salary is between 22000 - 29000 £ per year.
front of house team member | evenings and weekends
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in hospitality or just looking for a noodle inspired side hustle this could be the role for you. with over 165 uk restaurants and growing in the uk + ireland, we’re on a mission to nourish us all from bowl to soul
the role |
as a front of house team member, you’ll play a key role by providing a brilliant experience for our guests. working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you\’ll make great friends too, all whilst creating memorable moments for our guests
if you…
- would love to provide exceptional service to our guests, greeting and seating them when they arrive + ensuring they feel looked after
- have a genuine passion for our food, and bringing our menu to life through recommendations
- like buzzing environments, are proactive, organised + have great attention to detail
- foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities
we’d love to hear from you
wok’s in it for you |
- biweekly pay + share of the tips
- access up to 30% of your earnings before pay day with wagestream
- flexible hours to support your side hustle
- free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
- an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
- bring your own style – uniform powered by pangaia, customised by you
- be the first to experience our brand-new menus
- wagamama parties throughout the year with vip guests
- be known nationwide as a love above the door legend – our national recognition programme
in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards
be you be wagamama
wagamama is proudly part of disability confident
*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
#J-18808-Ljbffr
front of house team member employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person chat, demonstrate your ability to communicate effectively and warmly, as this is crucial for the Front of House role.
✨Tip Number 2
Familiarise yourself with our gym's offerings and services. Being knowledgeable about what we provide will not only help you answer queries confidently but also show your genuine interest in the position and our organisation.
✨Tip Number 3
Highlight your flexibility and willingness to learn new skills, especially regarding the café operations and lifeguard duties. Showing that you're adaptable and eager to take on various responsibilities can set you apart from other candidates.
✨Tip Number 4
Engage with our community on social media or visit our gym if possible. This will give you insights into our culture and values, which you can reference during discussions, demonstrating that you’re a great fit for our team.
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles where you've demonstrated great communication skills. Mention specific examples that showcase your ability to provide exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your empathy and confidence in dealing with customers, and explain how you can contribute to creating a friendly and professional environment.
Showcase Your Skills: Mention your basic computer skills, particularly with Word and Excel, as well as any experience in food preparation or service. If you have swimming qualifications, be sure to include those too, as they are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House Team Member.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Customer Service Skills
As a Front of House Team Member, your ability to provide exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints, showcasing your empathy and communication skills.
✨Demonstrate Flexibility and Initiative
This role requires a flexible approach and the ability to take initiative. Be ready to discuss situations where you adapted to changing circumstances or took the lead on a task, highlighting your motivation and problem-solving abilities.
✨Familiarise Yourself with the Company
Research Nuffield Health and understand their values and mission. Being able to articulate why you want to work for them and how you align with their goals will show your genuine interest in the position.
✨Prepare for Practical Questions
Since the role involves supporting the café team and handling reception duties, expect practical questions related to these tasks. Brush up on basic food safety and customer interaction scenarios to demonstrate your readiness for the job.
