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- Tasks: Serve customers, prepare beverages, and maintain cafe cleanliness.
- Company: Join a prestigious independent school in Hertfordshire with a vibrant community.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Why this job: Be part of an inspiring environment that values customer service and teamwork.
- Qualifications: Previous customer service experience preferred; must be reliable and adaptable.
- Other info: Term-time only role with tailored training and career development opportunities.
Company Description
Title: Catering Assistant – Monday to Friday (Term-Time Only) 24 HOURS PER WEEK
Location: Heath Mount School
Salary: £12.30 per hour
Benefits:
- 28 Days holiday, including bank holidays
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks of enhanced maternity leave
- Tailored training and development opportunities
- Pension and life insurance
- Discounts on high street shops, holidays, and cinema through our HAPI app
- Access to wellbeing resources and employee assistance programme
- Free meals provided during shifts
- Career development support
- HIT Apprenticeships available for all experience levels
We are thrilled to offer a position for a General Assistant with a genuine enthusiasm for customer service to join our team at a prestigious independent school in the Hertfordshire.
The role involves a Monday , Tuesday, Thursday & Friday 11am – 3pm Wednesday 11am – 7pm , Monday through Friday, following the school\’s term schedule, ensuring an excellent work-life balance. This is a rewarding opportunity to bring a welcoming presence to our school community, providing quality refreshments that support students, staff, and guests.
If you\’re looking to be part of an inspiring and vibrant environment, this role is perfect for you!
Job Description
We are seeking a friendly and efficient Cafe Assistant to join our team in Watton at Stone, United Kingdom. As a Cafe Assistant, you will play a crucial role in providing exceptional customer service and maintaining the smooth operation of our cafe.
- Greet and serve customers in a friendly and professional manner
- Prepare and serve a variety of hot and cold beverages, including coffee and tea
- Handle food preparation tasks, such as assembling sandwiches and plating pastries
- Operate the cash register and process customer payments accurately
- Maintain cleanliness and organization in the cafe, including counters, tables, and equipment
- Restock supplies and ensure product displays are attractive and well-maintained
- Adhere to food safety and hygiene standards at all times
- Assist with inventory management and placing orders for supplies as needed
- Collaborate with team members to ensure efficient cafe operations
- Respond to customer inquiries and address any concerns promptly and professionally
- Support special events or promotions as required
Qualifications
- Previous experience in customer service, preferably in a cafe or food service setting
- Basic knowledge of food safety and hygiene practices
- Excellent communication and interpersonal skills
- Proficiency in cash handling and operating point-of-sale systems
- Strong teamwork abilities and willingness to assist colleagues as needed
- Keen attention to detail and ability to maintain a clean work environment
- Adaptability to learn new skills and operate cafe equipment
- Reliable and punctual with a strong work ethic
- Physical stamina to stand and move for extended periods
- Basic math skills for handling transactions and inventory
- Food Handler\’s Certificate or willingness to obtain one (preferred)
- High school diploma or equivalent (preferred)
Additional Information
Holroyd howe has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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Catering Assistant employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with the school environment and its values. Research Heath Mount School to understand their culture and what they value in customer service. This will help you tailor your approach during any interviews or interactions.
✨Tip Number 2
Highlight your customer service skills in conversations. When networking or speaking with current employees, emphasise your previous experience in customer service, especially in food settings, to demonstrate your suitability for the role.
✨Tip Number 3
Prepare for situational questions. Think about scenarios where you've provided excellent customer service or handled difficult situations. Being ready to share these experiences can set you apart during interviews.
✨Tip Number 4
Show enthusiasm for the role and the school community. During any discussions, express your excitement about contributing to a positive environment for students and staff, as this aligns with the school's mission.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Catering Assistant position. Tailor your application to highlight relevant experience in customer service and food preparation.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or food service settings. Emphasise any specific skills related to food safety, cash handling, and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the school environment. Mention how your skills and experiences align with the job requirements, and demonstrate your passion for providing excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Enthusiasm for Customer Service
As a Catering Assistant, your role revolves around providing excellent customer service. Make sure to express your genuine enthusiasm for helping others during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Food Safety Knowledge
Since food safety is crucial in this role, be prepared to discuss your understanding of hygiene practices. If you have a Food Handler's Certificate, mention it! If not, show your willingness to obtain one and learn about food safety standards.
✨Highlight Teamwork Skills
This position requires collaboration with team members. Be ready to share experiences where you've successfully worked as part of a team. Emphasise your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in food service and customer interactions. Practice responses to questions like 'How do you handle difficult customers?' or 'What would you do if you ran out of supplies during a busy shift?' This will help you feel more confident during the interview.
