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For Companies At a Glance
- Tasks: Greet guests, assist with luggage, and provide local insights.
- Company: Join LGH Hotels Management, a leader in the UK hospitality scene.
- Benefits: Enjoy employee discounts, wellness support, and free meals on duty.
- Why this job: Be the face of hospitality, creating memorable experiences for guests.
- Qualifications: Friendly, proactive, and passionate about providing excellent service.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Bell Attendant
St Martins Lane Hotel
The Opportunity
As a Bell Attendant, you’ll be the first to greet and the last to farewell. You’ll handle luggage with care, offer local insights with charm, and ensure every guest feels seen, supported, and special.
What You’ll Be Doing
- Greet guests with genuine warmth and assist with luggage, valet, and directions.
- Escort guests to rooms, offering a brief orientation of hotel features and amenities.
- Handle guest requests with efficiency and a can-do attitude.
- Maintain the lobby and entrance areas to the highest standards of presentation.
- Support the front office team with deliveries, errands, and guest services.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
Ideal Candidate
- A friendly, professional demeanour and a passion for hospitality.
- Excellent communication and interpersonal skills.
- Physical stamina and a hands-on, proactive approach.
- Knowledge of the local area and a love for sharing recommendations.
- Flexibility to work shifts, weekends, and holidays.
Hotel
St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Bell Attendant employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bell Attendant
✨Tip Number 1
Familiarise yourself with the local area and attractions. As a Bell Attendant, you'll be expected to provide guests with recommendations, so knowing the best spots will not only impress them but also show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for guests, being able to engage warmly and effectively is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Demonstrate your proactive attitude. During the interview, share examples of times when you've gone above and beyond in customer service. This will highlight your hands-on approach and commitment to guest satisfaction.
✨Tip Number 4
Be prepared to discuss your flexibility. The role requires working shifts, weekends, and holidays, so showing that you're adaptable and willing to meet these demands will make you a more attractive candidate.
We think you need these skills to ace Bell Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Bell Attendant. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your ability to create a welcoming environment. Mention specific experiences where you demonstrated excellent communication and interpersonal skills.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Include examples of how you've handled guest requests or provided local insights, as these are crucial for the Bell Attendant position.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality industry.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Warmth
As a Bell Attendant, your first impression is crucial. Greet everyone with a genuine smile and a friendly attitude. This will set the tone for the rest of the interaction and make guests feel welcomed right from the start.
✨Know Your Local Area
Familiarise yourself with local attractions, restaurants, and transport options. Being able to offer insightful recommendations will demonstrate your knowledge and passion for hospitality, making you stand out as a candidate.
✨Demonstrate Proactivity
During the interview, showcase your proactive approach by sharing examples of how you've handled guest requests or resolved issues in the past. This will highlight your ability to think on your feet and provide excellent service.
✨Emphasise Teamwork
The role involves supporting the front office team, so be sure to discuss your experience working collaboratively. Highlight instances where you've contributed to a team effort, as this will show that you can work well in a dynamic environment.
