At a Glance
- Tasks: Lead and manage client relationships in the card payments sector while resolving technical issues.
- Company: Global leader in payment operations with a focus on innovation.
- Benefits: Competitive daily rate, remote work flexibility, and potential for long-term engagement.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a dynamic team and make an impact in the evolving payments industry.
- Qualifications: Experience in payments and strong communication skills are essential.
Our global client is looking for a Card / Scheme / acquirer specialist to support multiple customers in the UK and Europe in the card payments space initially for a 6 month period however this is likely to be extended for several years as they like to keep people on.
Responsibilities
- You will be required to demonstrate Leadership Responsibilities, including managing large clients and internal senior stakeholders' relationships as well as an aptitude for Decision Making where you will gather information, consult key stakeholders, and put decisions into action with the ability to consider the implications of options when making a difficult decision.
- You’ll have excellent communication skills, good project management skills and the ability to deal with multiple customers simultaneously.
- Your role will be to liaise with the customer and the operations department across numerous issues.
- Experience in payments, card schemes, issuing, acquiring, or processing etc is required.
- Day to day you will:
- Provide support and consultancy to Acquirers, Processors and PSPs while being the contact point for all client related operational matters.
- Proactively and autonomously resolve client business & technical problems while showing strong leadership.
- Support business development teams to expand acceptance and oversee the onboarding of new Acquirers, Processors, PSPs, and software vendors on the network.
- Support participants through the semi-annual release process.
- Manage and coordinate certification.
- Ensure participants are in compliance with operating rules and regulations. Engage participants to support network initiatives.
- Implement new network products (EMV, 3DS, Digital, e-commerce, contactless, etc.) and solutions with existing network partners.
- Manage technical communications with client’s technical team, project team, customer service teams and senior executives.
- Execute department initiatives and ensure processes and projects are well documented to meet auditing requirements.
Qualifications
- Deep understanding of the payment industry infrastructure (either from a Scheme, Acquirer or Processor’s perspective).
- Client centric approach with the ability to interact across all management levels, demonstrating excellent communication and presentation skills.
- Natural relationship builder able to proficiently set and maintain great relationships with a portfolio of clients.
Account Executive/Project Manager – Payment Operations Support in London employer: www.cardandpaymentjobs.com
Our company is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring that our team members thrive in their careers while working on cutting-edge payment solutions. Enjoy competitive compensation, a supportive culture, and the chance to make a meaningful impact in the rapidly evolving payments industry.
Contact Details:
www.cardandpaymentjobs.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive/Project Manager – Payment Operations Support in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to payments and project management. This is a great way to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills in action! If you have the chance, create a portfolio or case studies that highlight your experience in managing client relationships and projects in the payments space. This can really set you apart.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of EMV, card schemes, and payment processing. Be ready to discuss how you've tackled challenges in these areas before – it’ll show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a straightforward way to get your application noticed.
We think you need these skills to ace Account Executive/Project Manager – Payment Operations Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in payments, project management, and client relations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Account Executive/Project Manager role. Share specific examples of your past successes in managing client relationships and projects.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at www.cardandpaymentjobs.com
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payment industry, especially card schemes and processing. Be ready to discuss specific examples from your experience that demonstrate your understanding of EMV, 3DS, and other relevant technologies.
✨Showcase Your Leadership Skills
Prepare to share instances where you've successfully managed client relationships or led projects. Highlight how you made decisions under pressure and the positive outcomes that resulted from your leadership.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since this role involves liaising with various stakeholders, being able to communicate complex ideas simply will set you apart. Consider doing mock interviews to refine your delivery.
✨Demonstrate a Client-Centric Approach
Think of examples where you've gone above and beyond for clients. Be ready to discuss how you proactively resolved issues and maintained strong relationships, as this is crucial for the role.
