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- Tasks: Lead daily restaurant operations, manage staff, and ensure top-notch customer service.
- Company: Join the vibrant team at Boston Pizza, a well-loved dining destination.
- Benefits: Enjoy a competitive salary of $36/hour and a supportive work environment.
- Why this job: Be part of a fast-paced, dynamic team that values diversity and inclusion.
- Qualifications: Must have 1-2 years of experience and a college diploma.
- Other info: This is a full-time, permanent position with opportunities for growth.
Education: College/CEGEP.
Work setting: Restaurant.
Tasks:
- Evaluate daily operations.
- Plan and organize daily operations.
- Recruit staff.
- Determine type of services to be offered and implement operational procedures.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Cost products and services.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate with clients for catering or use of facilities.
- Participate in marketing plans and implementation.
- Address customers' complaints or concerns.
- Provide customer service.
- Prepare budgets and monitor revenues and expenses.
Supervision: 16-20 people.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Overtime required.
Personal suitability:
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Team player.
- Ability to multitask.
Experience: 1 year to less than 2 years.
Location: 390 First St. Collingwood, ON L9Y 1B5.
Salary: $36.00 HOUR hourly / 35 hours per week.
Terms of employment: Permanent employment, Full time, Day, Evening, Weekend, Morning.
Vacancies: 1 vacancy.
Who can apply for this job?
The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit.
Operations manager, restaurant employer: www.canadainternational.gc.ca - Jobboard
Contact Detail:
www.canadainternational.gc.ca - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations manager, restaurant
✨Tip Number 1
Familiarise yourself with the specific operations of Boston Pizza. Understanding their menu, service style, and customer expectations will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Boston Pizza. They can provide insights into the company culture and what the hiring managers are looking for in an Operations Manager.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling operational challenges. Be ready to share specific examples that highlight your leadership skills and ability to work under pressure.
✨Tip Number 4
Showcase your understanding of health and safety regulations relevant to the restaurant industry. Being knowledgeable about these standards can set you apart as a candidate who prioritises safety and compliance.
We think you need these skills to ace Operations manager, restaurant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management. Focus on your skills in evaluating operations, recruiting staff, and managing budgets, as these are key responsibilities for the Operations Manager role.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the restaurant industry and your ability to work under pressure. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Highlight Relevant Skills: In your application, emphasise skills such as excellent communication, multitasking, and client focus. These personal attributes are crucial for the fast-paced environment of a restaurant and will make you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Operations Manager position.
How to prepare for a job interview at www.canadainternational.gc.ca - Jobboard
✨Know the Operations Inside Out
Familiarise yourself with the daily operations of a restaurant. Understand how to evaluate and organise these operations effectively, as this will be a key part of your role. Be prepared to discuss specific examples of how you've managed similar tasks in the past.
✨Demonstrate Leadership Skills
As an operations manager, you'll be supervising a team of 16-20 people. Highlight your leadership experience and provide examples of how you've successfully recruited, trained, and conducted performance reviews for staff in previous roles.
✨Showcase Your Customer Service Focus
Customer service is crucial in the restaurant industry. Be ready to share instances where you've addressed customer complaints or concerns effectively. This will demonstrate your ability to maintain a positive dining experience for guests.
✨Prepare for Fast-Paced Scenarios
The restaurant environment can be hectic, so be prepared to discuss how you handle pressure and tight deadlines. Share strategies you've used to stay organised and ensure that operations run smoothly, even during busy periods.
