Engagement Officer

Engagement Officer

Full-Time 25485 - 25485 £ / year (est.) No home office possible
WWT

At a Glance

  • Tasks: Create engaging content for social media and enhance visitor experiences at a stunning nature reserve.
  • Company: Join WWT, a passionate team dedicated to restoring wetlands and protecting ecosystems.
  • Benefits: Enjoy 33 days annual leave, free entry to wetland centres, and a contributory pension scheme.
  • Why this job: Make a real impact while working in a beautiful environment with a supportive team.
  • Qualifications: Experience in online marketing, creativity, and excellent communication skills required.
  • Other info: Fixed term contract with opportunities for personal and professional growth.

The predicted salary is between 25485 - 25485 £ per year.

Closing Date: 19/04/2026

Salary: £25,485 per annum

Vacancy Type: Fixed Term

Location: Caerlaverock

About The Role

Caerlaverock is a stunning nature reserve situated on the north Solway coast and we are looking to recruit a motivated and enthusiastic Engagement Officer to raise the media presence of this wonderful nature reserve. Joining our small but dedicated team, you will develop the face and voice of Caerlaverock leading on the creation of content across social media and digital platforms. Working with a team of volunteers at our visitor hub you will also be managing the visitor admissions to the site and provide interesting and creative interpretation to enhance visitor experience at this wonderful nature reserve. Accommodation may be available on site. This is a fixed term contract for 12 months, working full time 37.5 hours per week, 5 days from 7 to include some weekend and bank holiday working.

About You

  • You will have skills and demonstrable experience of online marketing including social media and other digital platforms.
  • A high level of creativity in delivering innovative content.
  • Ability to respond on digital platforms to sensitive and complex issues with support from WWT’s central media and communications team.
  • Ability to lead a team of volunteers to deliver an admissions facility at site.
  • Excellent verbal, written and interpersonal communication with staff, volunteers and members of the public.
  • Ability to work in a professional, friendly and diplomatic manner with a wide range of people.
  • Experience of dealing directly with the visitors/public on a face-to-face basis.
  • A driving licence is required.

If this sounds like you, we would love to hear from you.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

  • Wake up every day knowing your work is helping to restore wetlands, and our world.
  • Be surrounded and inspired by our team of passionate, dedicated people.
  • 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want.
  • Free entry to all our wetland centres, including your family.
  • Free car parking and secure bike storage areas.
  • Colleague discount on shopping and memberships.
  • Cycle to work scheme.
  • Contributory pension scheme.
  • Life Assurance of three times your salary, for peace of mind for your loved ones.
  • Independent personal, workplace and financial advice from our Employee Assistance Programme.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Engagement Officer employer: WWT

At WWT, we pride ourselves on being an exceptional employer, offering a unique opportunity to work at the beautiful Caerlaverock nature reserve. Our supportive and passionate team fosters a collaborative work culture, where creativity thrives and employee growth is encouraged through various initiatives. With generous benefits such as 33 days of annual leave, free entry to all wetland centres, and a contributory pension scheme, you can feel good about making a meaningful impact while enjoying a fulfilling work-life balance.
WWT

Contact Detail:

WWT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Officer

✨Tip Number 1

Get to know the team at WWT! Research their projects and values, and be ready to chat about how your skills can help them achieve their mission. This shows genuine interest and helps you stand out.

✨Tip Number 2

Show off your creativity! Prepare a portfolio or examples of your past work in online marketing and social media. Bring these along to your interview to demonstrate your innovative approach.

✨Tip Number 3

Practice your communication skills! Since you'll be interacting with visitors and volunteers, think of scenarios where you might need to explain complex ideas simply. Role-play with a friend to get comfortable.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and understand the digital landscape, which is key for the Engagement Officer role.

We think you need these skills to ace Engagement Officer

Online Marketing
Social Media Management
Content Creation
Creativity
Interpersonal Communication
Team Leadership
Visitor Engagement
Diplomacy
Problem-Solving
Public Speaking
Face-to-Face Communication
Digital Platform Management
Driving Licence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for nature and conservation shine through. We want to see how much you care about the environment and how that passion can translate into your role as an Engagement Officer.

Tailor Your Content: Make sure to customise your application to highlight your experience with online marketing and social media. We’re looking for specific examples of how you've created engaging content in the past, so don’t hold back!

Be Personable: Since this role involves interacting with visitors and volunteers, it’s important to showcase your excellent communication skills. Use a friendly tone in your writing to reflect how you would engage with people face-to-face.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at WWT

✨Know Your Nature Reserve

Before the interview, take some time to research Caerlaverock and its unique features. Familiarise yourself with its history, wildlife, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance its media presence.

✨Showcase Your Creativity

Prepare examples of your previous work in online marketing and content creation. Bring along a portfolio or links to your social media campaigns that demonstrate your creativity and ability to engage audiences. Be ready to discuss how you would apply these skills to promote Caerlaverock.

✨Engage with the Interviewers

During the interview, remember that communication is key. Practice active listening and engage with your interviewers by asking insightful questions about their current strategies and challenges. This shows that you’re not just interested in the role, but also in contributing to the team’s success.

✨Highlight Your People Skills

As an Engagement Officer, you'll be working closely with volunteers and visitors. Prepare to share experiences where you've successfully led a team or handled public interactions. Emphasise your ability to communicate effectively and diplomatically with diverse groups, as this will be crucial for the role.

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