Love working with people, creating inspiring displays and making a difference for nature?
We’re looking for an enthusiastic and friendly Trading Assistant to join our team! You’ll help create a welcoming shopping experience, keep our shop looking its best and support our mission to restore wetlands and unlock their power for people and wildlife.
What will you be doing?
- Visual merchandising: Create attractive, eye-catching displays that inspire customers and showcase our products.
- Exceptional customer service: Welcome customers, offer helpful advice and ensure everyone enjoys a positive shopping experience.
- Be a team player: Work collaboratively with colleagues, share ideas and help keep the shop running smoothly.
- Support daily trading: Assist with stock replenishment, deliveries, till operations and maintaining a clean, organised shop.
Why is this role important and exciting?
What’s in it for you?
- The chance to develop your retail, communication and customer service skills.
- A friendly, supportive team environment.
- A varied role where no two days are quite the same.
- The opportunity to be part of a purpose-driven organisation making a positive difference for nature.
How will you help our mission?
Every purchase and every positive customer interaction helps us connect people with the importance of wetlands. By helping our shop thrive, you’ll contribute to our work to restore wetlands, protect wildlife, tackle climate change and unlock the power of these incredible places for people and nature.
Ready to make a difference? Join us as a Trading Assistant.
Every day brings the opportunity to meet new people, learn new skills and help customers discover something special. You’ll be part of a passionate team where your contribution makes a real difference not just in the shop, but beyond it.
This is a part time position working 15 hours per week over 3 days to include weekends and bank holidays.
About You
Our ideal candidate will have:
- Previous experience in a trading assistant, merchandising assistant, or similar retail role.
- Practical experience or a strong understanding of visual merchandising and product presentation.
- Strong numerical and analytical skills, with the ability to interpret sales and stock data.
- Confident communication and interpersonal skills, with a professional approach when working.
- The ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
You are a confident, professional, and commercially drivenYou have a keen eye for detail, understand the importance of visual merchandising, and recognise how effective product presentation can influence customer engagement and sales. You bring a positive attitude, initiative, and a genuine interest in retail trading and merchandising.
If you’re passionate about delivering great retail results through effective trading and visual merchandising, we would love to hear from you.
Please view the full job description for all the responsibilities and specifications for the role.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands . There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) –this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
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Trading Assistant employer: WWT Limited
The Wildfowl & Wetlands Trust (WWT) is an exceptional employer, offering a unique opportunity to work in the breathtaking Caerlaverock nature reserve while contributing to vital conservation efforts. With a strong commitment to employee wellbeing, WWT provides generous benefits such as 33 days of annual leave, a contributory pension scheme, and access to health resources, all within a collaborative and supportive work culture that values innovation and teamwork. Join us in making a meaningful impact on wildlife and landscapes, while enjoying the beauty of nature every day.
