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- Tasks: Lead a vibrant visitor attraction and nature reserve, managing a diverse team and engaging with the community.
- Company: Join WWT, the UK's leading wetland conservation charity, making a real impact on nature.
- Benefits: Enjoy 33 days annual leave, a contributory pension scheme, and enhanced family-friendly policies.
- Why this job: Be part of a mission to restore nature and combat climate change while inspiring others.
- Qualifications: Proven management experience in visitor attractions and strong financial acumen required.
- Other info: Opportunity for on-site accommodation and excellent career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting career opportunity for an outstanding leader to have full accountability for the performance of an incredible visitor attraction and nature reserve in Barnes, London. You will manage the operations of a busy site, with a team of 50 staff and 200 volunteers to support, and help deliver the organisational strategy of WWT - the UK’s leading wetland conservation charity. London Wetland Centre consists of over 100 acres of wetlands where visitors can experience wildlife up close, be immersed in nature, and switch off from busy city life. There is a strong membership take-up, and the centre has close links with the local community.
The Role
We are looking for an inspiring leader who can help the centre to achieve ambitious financial, conservation and visitor engagement strategies. You will be required to develop a diverse team of staff and volunteers, attract a growing number of visitors and members, and provide them with an unforgettable experience on each and every visit. The role includes management of the trading areas, incorporating retail, catering and venue hire; oversight of the living collection, which includes birds and otters, and the nature reserve which is a Site of Special Scientific Interest; a thriving schools programme, and a growing events and engagement programme. The role requires close working with Headquarters to help implement the overall organisational vision.
About You
To be a success in this role you must be an experienced and professional manager, comfortable with both operational delivery and the ability to input strategically. You should be strong on financial and business numeracy, and able to deliver against ambitious and motivating targets while maintaining day-to-day performance. It is a busy and varied role, ideally suited to someone looking to expand their current responsibilities into a broader remit: you might currently be running multiple departments within a larger organisation, or perhaps leading a smaller attraction. Your wealth of experience and proven track record will ideally have been gained within a visitor attraction and you are now looking for your next role to be part of an organisation that has a very special place in people’s hearts.
About Us
Nature, the climate and wellbeing are all in crisis. They have never been talked about as much as they are now. The world is waking up to the power of wetlands for people and planet. Wetlands offer real hope. The Wildfowl & Wetlands Trust (WWT) is a global wetland conservation charity. We are creating more, better connected wetlands and engaging people to be inspired to act. We do impactful, courageous conservation, backed by science, evidence, delivery and engagement with people and communities, all with a credible history. Our 10 UK sites present an unrivalled opportunity to connect people with nature, engaging them on a supporter journey and to support us financially. We have ambitious targets for developing bigger and better wetlands, encouraging more people to take direct action for these unique places, and ensuring key decision makers around the world realise the essential role wetlands play in restoring nature, combating climate change and enhancing health and wellbeing.
In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- 33 days annual leave, inclusive of bank holidays, increasing to 38 days after 5 years’ service
- Contributory pension scheme matching up to 7%
- Life assurance providing 3 times annual salary
- Access to a wide range of resources to support your health and wellbeing including our 24/7 Employee Assistance Programme
- Enhanced family friendly policies
- Cycle to work scheme
- On-site accommodation in the form of a 3 bedroom house with garden is offered with this role subject to agreement
Closing date: Midnight Monday 29th May 2023
First interviews: are to be held remotely via Teams on Thursday 8th or Friday 9th June
Second interviews: will be held in person at WWT London or WWT Slimbridge Wetland Centre (Gloucestershire) on Friday 23rd June (TBC)
General Manager in London employer: WWT Limited
Contact Detail:
WWT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the conservation and visitor attraction sectors. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching WWT and its mission. Understand their conservation strategies and visitor engagement goals. This will help you tailor your responses and show that you’re genuinely interested in making a difference at the London Wetland Centre.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and projects in the past. Use specific examples that highlight your ability to inspire and develop staff and volunteers, which is crucial for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to create better wetlands and engage communities in conservation.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight your leadership experience and how it aligns with our mission at WWT. We want to see how you can inspire a team and engage visitors!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved visitor engagement or managed teams effectively. We love seeing numbers and results that demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is not only qualified but also passionate about conservation and connecting people with nature. Share your story and why this role excites you!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at WWT Limited
✨Know Your Wetlands
Before the interview, dive deep into understanding the mission and values of WWT. Familiarise yourself with their conservation efforts and how they engage with the community. This will not only show your genuine interest but also help you align your leadership vision with theirs.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed diverse teams in the past. Think of specific examples where you inspired your team or improved performance, especially in a visitor attraction context. This will demonstrate your capability to lead the 50 staff and 200 volunteers effectively.
✨Financial Savvy is Key
Since the role requires strong financial and business numeracy, be ready to talk about your experience with budgeting, financial planning, and achieving targets. Bring examples of how you've driven revenue growth or managed costs in previous roles, particularly in a similar environment.
✨Engagement Strategies Matter
Think about innovative ways to attract visitors and enhance their experience. Be prepared to share ideas on visitor engagement and community involvement that could resonate with WWT's goals. This shows you're not just a manager but a visionary who can contribute to their ambitious strategies.
