Casual Trading Assistant

Casual Trading Assistant

Arundel Full-Time No home office possible
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At a Glance

  • Tasks: Welcome visitors and provide top-notch customer service while promoting our conservation mission.
  • Company: Join the Wildfowl & Wetlands Trust, a leading conservation charity dedicated to protecting wetlands.
  • Benefits: Enjoy beautiful surroundings, on-the-job training, and opportunities in food hygiene and customer service.
  • Why this job: Make a real difference in conservation while engaging with nature and inspiring others.
  • Qualifications: GCSE or equivalent education; adaptability to various roles is essential.
  • Other info: Work across visitor services, retail, and catering departments as needed.

We are looking to recruit individuals, who share our passion for incredible customer service, to join the Trading team at Arundel. This is a unique opportunity to work for a local conservation charity and popular visitor attraction.

The role:

  • Giving a warm welcome to every visitor to WWT Arundel, demonstrating exceptional standards of customer service
  • Understanding the key centre highlights and experiences on offer to inform and enhance our visitors experience
  • Gaining exceptional product knowledge and proactively upselling in order to maximise sales
  • Actively work to minimise wastage with stock control measures and participate in stock handling through organising deliveries and assisting with stock takes
  • Adhering to the WWTs cash handling procedures with effective use of the epos system
  • Promote the WWT where ever possible in order to drive membership sales
  • The Trading Assistant will be required to work across visitor services, retail and catering departments, depending on the needs of the organisation.
  • What we are looking for:

  • A provable passion for great customer service
  • Someone able to adapt quickly to different roles
  • The successful candidate will be educated to GCSE or equivalent
  • What we can offer you:

  • Beautiful surroundings – you’ll be based in the heart of the Wetland Centre
  • On-the-job training is given, with opportunities to take part in food hygiene, customer service training and barista training
  • A great opportunity to really make a difference. You’ll be working for an organisation that is dedicated to protecting wetland habitats and saving species around the world from extinction, whilst inspiring visitors and encouraging them to get closer to nature.

    The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.

    Casual Trading Assistant employer: WWT Limited

    At the Wildfowl & Wetlands Trust (WWT), we pride ourselves on being an exceptional employer, offering a unique opportunity to work in beautiful surroundings while making a meaningful impact on conservation. Our supportive work culture fosters personal and professional growth through on-the-job training and diverse roles across visitor services, retail, and catering. Join us in inspiring visitors and protecting vital wetland habitats, all while enjoying the benefits of working for a dedicated charity that values its employees and their contributions.
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    Contact Detail:

    WWT Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casual Trading Assistant

    ✨Tip Number 1

    Familiarise yourself with the Wildfowl & Wetlands Trust's mission and values. Understanding their commitment to conservation will help you connect with the team and demonstrate your passion for their cause during any interviews.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond to enhance a customer's experience.

    ✨Tip Number 3

    Research the key highlights and experiences offered at WWT Arundel. Being knowledgeable about the centre will not only impress your interviewers but also allow you to engage more effectively with visitors once you land the job.

    ✨Tip Number 4

    Demonstrate your adaptability by sharing experiences where you've successfully taken on different roles or responsibilities. This will show that you're flexible and ready to meet the diverse needs of the Trading Assistant position.

    We think you need these skills to ace Casual Trading Assistant

    Exceptional Customer Service
    Product Knowledge
    Upselling Techniques
    Stock Control
    Cash Handling Procedures
    EPOS System Proficiency
    Adaptability
    Teamwork
    Communication Skills
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Basic Food Hygiene Knowledge
    Barista Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Trading Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.

    Showcase Customer Service Skills: Since exceptional customer service is a key aspect of this role, provide specific examples in your application that demonstrate your ability to engage with customers positively and effectively.

    Highlight Adaptability: The role requires someone who can adapt quickly to different tasks. Include examples from your past experiences where you successfully managed multiple roles or responsibilities.

    Express Passion for Conservation: As this position is with a conservation charity, convey your passion for environmental issues and how you can contribute to the mission of the Wildfowl & Wetlands Trust in your application.

    How to prepare for a job interview at WWT Limited

    ✨Show Your Passion for Customer Service

    Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role's requirements.

    ✨Demonstrate Product Knowledge

    Research the Wildfowl & Wetlands Trust and its offerings before the interview. Being able to discuss key highlights and experiences will show that you're proactive and genuinely interested in enhancing visitors' experiences.

    ✨Adaptability is Key

    Since the role requires working across various departments, be prepared to discuss how you've successfully adapted to different roles or tasks in previous jobs. Highlight your flexibility and willingness to learn new skills.

    ✨Emphasise Teamwork and Collaboration

    The Trading Assistant will work closely with different teams. Share examples of how you've effectively collaborated with others in the past, showcasing your ability to contribute positively to a team environment.

    Casual Trading Assistant
    WWT Limited
    Location: Arundel
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