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- Tasks: Join us as a Cloud Voice Engineer, driving cloud telephony solutions for major banks.
- Company: World Wide Technology is a top global tech integrator, recognized for its innovative IT solutions.
- Benefits: Enjoy a collaborative culture, remote work options, and the chance to work with Fortune 500 clients.
- Why this job: Be part of a transformative journey in cloud technology, impacting users globally while enhancing your skills.
- Qualifications: Experience in UCaaS migrations and knowledge of telephony complexities are essential.
- Other info: Work with diverse teams and tackle challenges in complex markets like China and India.
The predicted salary is between 43200 - 72000 £ per year.
World Wide Technology (WWT), a global technology integrator and IT solutions provider. World Wide Technology, established in 1990 in St. Louis, Missouri, collaborates with OEMs like Cisco and Dell EMC to offer infrastructure security and custom app development services to Fortune 500 companies in various sectors. With over 10,000 employees globally, we generate $17 billion in annual revenue and operate in regions including the US, UK, Canada, Europe, Costa Rica, APAC, and Middle East. We’re proud to be consistently recognized as a top employer by Fortune and Glassdoor for over 13 years. World Wide Technology Holding Co, LLC (WWT) has an opportunity for a Cloud Voice Engineer. Below is the JD for the role. Please help me with the information needed to process your application at the bottom of the email, and I will contact you to discuss the role. Job Description: In this role you will: Play an instrumental role in the technical delivery of the banks cloud telephony solution. Be responsible for supporting engineering teams, platform SMEs and delivery partners in transitioning away from on-premise to cloud hosted voice solutions. Play a key role in driving the technology strategy of cloud transformation while providing a seamless migration journey for end users. Collaborate with various HSBC teams including cybersecurity, architecture, connectivity (networks) among others to ensure a suitable cloud telephony solution for the bank. Formulate a technical migration path, leveraging automation as much as possible. Ensure compatibility between on-prem and cloud solutions including physical phones. Work to deploy a flexible BYOC (Bring Your Own Carrier) solution as part of our cloud telephony journey. Ensure that regulated users including recorded users can be migrated to the cloud platform Work to develop solutions for complex markets such as China & India Work with programme management to ensure leadership are updated on progress, risks and issues where required. To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills: Previous experience in migrating from on-prem/deploying to UCaaS solutions (Zoom, MS, Cisco etc) preferably in the Financial Services industry or global corporate service provider Working knowledge of telephony specific complexities such as dial plan Experience of common UC platforms such as SBCs, PBXs etc Working knowledge of networking for voice/UC solutions including but not limited to SaaS Proxy, network optimization including QoS, Firewalls Experience of developing automation solutions Experience of API development Positive and professional attitude, team player, flexible and adaptable, open to change(s) Ability to communicate technical subject matter to non-technical stakeholders Previous experience of delivering an excellent customer service Ability to quickly develop good working relationships with stakeholders JBRP1_UKTJ
WWT EMEA UK LIMITED | Cloud Voice Engineer employer: WWT EMEA UK LIMITED
Contact Detail:
WWT EMEA UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WWT EMEA UK LIMITED | Cloud Voice Engineer
✨Tip Number 1
Familiarize yourself with the specific cloud telephony solutions mentioned in the job description, such as UCaaS platforms like Zoom, MS Teams, and Cisco. Understanding their functionalities and migration processes will give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience you have with migrating on-premise systems to cloud solutions, especially in the financial services sector. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Prepare to demonstrate your knowledge of networking for voice solutions, including QoS and firewalls. Being able to explain these concepts clearly will show your technical expertise and ability to communicate effectively with non-technical stakeholders.
✨Tip Number 4
Showcase your experience with automation and API development. Discuss any projects where you implemented these technologies to improve efficiency, as this aligns well with the role's focus on leveraging automation for migration.
We think you need these skills to ace WWT EMEA UK LIMITED | Cloud Voice Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Cloud Voice Engineer position. Familiarize yourself with cloud telephony solutions and the specific technologies mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience in migrating to UCaaS solutions and working with telephony systems. Emphasize any previous roles in the financial services industry or with global corporate service providers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and your ability to communicate complex information to non-technical stakeholders. Mention specific projects where you successfully implemented cloud solutions.
Highlight Soft Skills: In your application, don't forget to mention your positive attitude, teamwork skills, and adaptability. These soft skills are crucial for collaborating with various teams and ensuring a smooth migration process.
How to prepare for a job interview at WWT EMEA UK LIMITED
✨Showcase Your Technical Expertise
Be prepared to discuss your previous experience with UCaaS solutions and cloud telephony. Highlight specific projects where you successfully migrated from on-premise systems, especially in the financial services sector.
✨Understand the Company’s Technology Strategy
Research World Wide Technology's approach to cloud transformation and their partnerships with companies like Cisco and Dell EMC. This will help you align your answers with their goals and demonstrate your interest in their technology strategy.
✨Communicate Clearly with Non-Technical Stakeholders
Practice explaining complex technical concepts in simple terms. Since the role involves collaborating with various teams, being able to communicate effectively with non-technical stakeholders is crucial.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly those related to telephony complexities or automation solutions. This will show your ability to think critically and adapt to changing situations.
