Senior Implementation Consultant (French)

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market‑leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.

Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password.

As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands‑on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high‑impact training that drives deep adoption and long‑term customer value.

What we're looking for:

• Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
• 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations.
• Advanced technical expertise and hands‑on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks.
• Expert‑level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools.
• Demonstrated ability to independently manage complex, high‑visibility enterprise engagements with multiple competing priorities.
• Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers.
• Strong judgment in identifying and resolving technical issues.
• A builder's mindset toward AI, actively developing AI-powered workflows and automation.
• Experience mentoring and coaching peers and junior team members.

What you can expect:

• Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust for large, complex, and strategically important enterprise customers.
• Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination.
• Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments.
• Deliver advanced, customized virtual training sessions for enterprise administrators and end users.
• Manage escalated situations on complex or sensitive implementations.
• Stay ahead of product updates, new features, and evolving integrations.
• Develop and maintain advanced implementation playbooks, training curricula, and enablement resources.
• Mentor Implementation Managers and other junior team members.
• Contribute significantly to the growth strategy of the Implementations function.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect.