Senior Complaints Quality Analyst - Regulatory & Data

Senior Complaints Quality Analyst - Regulatory & Data

Full-Time On-site
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Coinbase in London is seeking a Senior Complaints Analyst to audit post-QC and dispute cases, ensuring regulator-ready outcomes. You will lead calibration, guide analysts, and partner with multiple teams to strengthen complaint quality.

The role requires 5+ years in complaints or risk, proficiency with Salesforce, JIRA, and SQL, and will operate onsite five days a week at Coinbase's London office. AI tools are used with human oversight.

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Senior Complaints Quality Analyst - Regulatory & Data employer: Wwshemi

At IonQ, we pride ourselves on being at the forefront of quantum computing innovation, offering a dynamic work environment in Oxford that fosters collaboration and creativity. Our commitment to employee growth is evident through opportunities for career advancement alongside industry leaders, competitive salaries with stock options, and a comprehensive benefits package that includes flexible working arrangements and generous leave policies. Join us to be part of a world-class community dedicated to unlocking the full potential of quantum technology while enjoying a culture that values diversity, equity, and respect.

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Contact Details:

Wwshemi Recruitment Team