At a Glance
- Tasks: Support our team by managing meetings, welcoming guests, and ensuring a smooth office experience.
- Company: Join Teya, a forward-thinking financial platform for local businesses in Europe.
- Benefits: Flexible hours, health support, 25 days annual leave, and a friendly office vibe.
- Other info: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Kickstart your career as an Executive Assistant while making a real difference for local businesses.
- Qualifications: Experience in hospitality or customer service is a plus; strong attention to detail is essential.
The predicted salary is between 24300 - 29700 £ per year.
- This listing's locations London, London, United Kingdom
- Employment Full-time
- Department: UK Operations
Teya was founded on a simple belief: local businesses deserve better.
They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving.
Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.
Teya exists to change that.
We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support.
Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.
We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.
If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you
Your Mission
Hospitality isn’t just something we talk about at Teya - it’s how we want every guest, visitor and colleague to feel when they walk through our doors.
You’ll be the glue between our EA team and front of house, making sure the right thing is in the right room at the right time.
This could be anything from setting up for the leadership team to making sure every visitor feels looked after.
You’ll be the person who makes meetings happen seamlessly, welcomes guests the Teya way, and keeps the details in check behind the scenes.
It’s a hands-on, varied role with a genuine development pathway: you’ll shadow our EAs, learn how senior diaries are managed, and take on more as your confidence grows.
If you’re looking for a first step towards a career as an Executive Assistant, this is it.
The Role
- Meetings & Events
- Set up meeting rooms ahead of senior leadership meetings - getting the layout right, testing the AV and making sure water and refreshments are ready.
- Reset and tidy rooms afterwards so they’re ready for the next booking.
- Help manage room bookings and flag any clashes before they become a problem.
- Support with the logistics for team events and off-sites.
- Hospitality
- Make sure every guest and visitor experience lives up to Teya standards - from refreshments and catering to a proper, warm welcome.
- Collect and set up lunches and catering deliveries.
- Keep the CEO’s office stocked with drinks and essentials, and looking tidy.
- Reception & Front of House
- Provide reception cover during sickness and holidays.
- Handle deliveries, post and couriers while covering reception.
- General Support
- Help with travel and expenses admin.
- Pick up ad hoc requests from across the team with a can-do attitude.
- Your EA Pathway
- Shadow the Executive Assistant team and learn how senior diaries are managed.
- Take on diary and calendar support as you build confidence.
- Get involved in ad hoc projects across the team.
Your Story
- Experience in a hospitality, airline, customer service or similar guest-facing role is desirable - you know what great service looks and feels like.
- A natural host: warm, professional and confident welcoming people at every level, from visitors to senior executives.
- Excellent attention to detail - you notice the small things and take pride in getting them right.
- Organised and proactive, able to juggle multiple tasks, anticipate what’s needed and stay calm when plans change.
- Discreet and trustworthy, comfortable working alongside senior leaders and handling confidential information.
- Comfortable with everyday tools such as Google Workspace or Microsoft Office, and keen to learn new systems.
- Ambitious to grow - you’re excited about learning from our EA team and building a career in executive support.
Working Pattern
This is an on-site role based in our office. There’s some flexibility to work from home occasionally, but whenever an Executive is in the office, we’ll need you there too.
- The Perks
- We trust you, so we offer flexible working hours, as long it suits both you and you team
- Physical and mental health support through our partnership with Wellhub giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
- Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
- Cycle-to-Work Scheme
- Health and Life Insurance
- Pension Scheme
- 25 days of Annual Leave (+ Bank Holidays)
- Office snacks every day
- Friendly, comfortable and informal office environment in Central London
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.
We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know.
We are committed to ensuring that every candidate has a fair and accessible experience with us.
Office Assistant employer: Wwshemi
At IonQ, we pride ourselves on being at the forefront of quantum computing innovation, offering a dynamic work environment in Oxford that fosters collaboration and creativity. Our commitment to employee growth is evident through opportunities for career advancement alongside industry leaders, competitive salaries with stock options, and a comprehensive benefits package that includes flexible working arrangements and generous leave policies. Join us to be part of a world-class community dedicated to unlocking the full potential of quantum technology while enjoying a culture that values diversity, equity, and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Office Assistant
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Wwshemi. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Wwshemi before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Assistant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Wwshemi:Your cover letter is your chance to shine! Tell us why you want to work at Wwshemi specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Wwshemi!
How to prepare for a job interview at Wwshemi
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
