At a Glance
- Tasks: Lead business operations, streamline processes, and drive strategic projects for Payward Services.
- Company: Join Payward, a leader in global financial infrastructure and innovation.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values unique perspectives and talents.
- Why this job: Make a real impact in the fintech space while working with cutting-edge technology.
- Qualifications: 4+ years in BizOps or similar roles, with a knack for process improvement.
The predicted salary is between 63000 - 77000 £ per year.
- Lead, Business Operations - Payward Services
- This listing's locations Remote - United Kingdom +21 show all 22
- Remote - United Kingdom
- Brazil
- United Arab Emirates
- Ireland
- Peru
- Sweden
- Colombia
- Argentina
- Romania
- Cyprus
- Switzerland
- Portugal
- Lithuania
- South Africa
- Czech Republic
- Canada
- Hungary
- Mexico
- Chile
- Poland
- Spain
- Bulgaria
- Employment Full-time
- Workplace Remote
- Department: Business Expansion
Payward - the parent company behind Kraken, Ninja Trader, Breakout, x Stocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
The team
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system.
It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Lead, Business Operations, you’ll be the operating generalist for PWS.
Your core is partner launch and the operating rhythm behind the business, and from there you’ll take on whatever PWS needs to scale: launch readiness, operating cadence, reporting, and strategic projects with leadership.
You’ll report to the head of PWS Business Operations and work with Sales, Finance, Product, Engineering, Legal, and Compliance, and the outcomes are yours.
This is a builder role for someone who sees a broken process, fixes it, and keeps it running without being asked.
The opportunity
- Act as the operating partner to PWS leadership: run the business cadence, including planning, goal-setting, business reviews, and leadership updates, and track the metrics that show how PWS is performing
- Automate manual work across the business with AI and integrations, from partner launch checklists to reporting
- Improve how partners launch, working with Solutions, Product, and Compliance to build a repeatable launch process and shorten time to go-live
- Bring new products and acquired businesses onto the PWS operating rhythm
- Lead strategic and cross-functional projects that don’t fit neatly into a single team but are critical to PWS’s success
What you bring
- 4+ years in Biz Ops, Rev Ops, Strategy, or similar roles, including in-house experience at a payments, fintech, financial services, or crypto company.
- Consulting experience is welcome alongside in-house work, not instead of it
- A track record of owning a process end to end and driving it to done: you’ve taken something messy, built the system, and kept it running without anyone chasing you
- Range: you’re as comfortable building a launch plan as you are automating a workflow, and you enjoy switching between them
- A builder’s instinct: you’ve used AI tools, scripts, or no-code automation to remove manual work instead of waiting for someone else to
- Clear communication across audiences: you can walk Sales through a new process, brief leadership on a decision, and write requirements Engineering can build from
- Comfort with data and rigorous attention to detail
- Self-starter who creates the roadmap when one doesn’t exist
- Nice to haves
- Background in payments, card programs, or crypto infrastructure
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitment
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table.
We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job.
We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions.
Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Lead, Business Operations - Payward Services employer: Wwshemi
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StudySmarter Expert Advice🤫
We think this is how you could land Lead, Business Operations - Payward Services
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We think you need these skills to ace Lead, Business Operations - Payward Services
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Wwshemi, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Wwshemi
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Wwshemi’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
