Porter in Wigan

We are currently looking to recruit a Porter working 37.5 hours per week over 5 days out of 7 based at The Royal Albert Edward Infirmary.

The post holder being expected to provide cover for colleagues during periods of absence.

Based at the above site and providing an efficient day to day Portering service for patients, service users transferring patients and all manner of stock items to and from all departments across the site.

Portering Services provides 24 hours, 7 day a week service across all trust sites.

The successful candidates will have good numeracy and communication skills, a reliable worker and be flexible in their availability to work all manner of shifts in any 24-hour period.

Previous experience of working in a similar environment would be beneficial, but full training will be provided.

This role requires the post holder to work in areas that are used for the care of Coronavirus (Covid19) positive patients.

Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.

Main duties of the job

As a member of the site porter team, you will undertake a wide range of duties as directed by the Porter Supervisors / Hotel Services Officers.

Providing an efficient day to day Portering service for patients, service users transferring patients and all manner of stock items to and from all departments across the site.

To support the provision of clinical services throughout the Trust, undertaking the movement of patient’s goods and waste as required. Using vehicles, powered movers and equipment as directed.

Portering Services provides 24 hours, 7 day a week service across all trust sites.

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on‑call rota, if the role is predominantly operational.

Detailed job description and main responsibilities

Key results from the job holder

As a member of the site porter team, you will undertake a wide range of duties as directed by the Porter Supervisors / Hotel Services Managers.

You are required to undertake the movement of patients and goods as required. Using vehicles, powered movers and equipment as directed.

Support the provision of clinical services to Wards and Departments.

Planning and Organisational Duties

• Undertakes daily tasks as requested by Porter Supervisor, Wards and Departments.
• Movement of patients including the deceased, by bed chair or trolley.
• Movement of goods, e.g. mail, medical gasses, pharmacy items, samples, dirty linen & waste.
• Satisfactory performance of duties as laid down in Department Operational Policies, in accordance with approved methods, frequencies and standards.
• Use of equipment and machinery as directed.
• Use of electrical/conventional vehicles as directed.

Communications and Key Working Relationships

• Adopt a flexible approach when undertaking Porter duties as part of the hospital support team.
• Prompt response to radio or bleep calls.
• Routine communication with patients hospital staff and public.
• Compliance with Trust and Local procedures.

Responsibility for Finance

• May be required to secure buildings.
• Always keep personal equipment secure e.g. bleeps/radios.
• Compliance with Trust and Local procedures.

Responsibility for Human Resources

• Demonstrate own duties to new starters.
• Attend courses as directed, ensure compliance with mandatory training.
• Compliance with Trust and Local procedures.
• Complete timesheet or work record.

Responsibility for Health & Safety

• Responsible for ensuring own safety at work.
• Report any equipment defects to Supervisors.
• Significant manual handling required, e.g. Patients, trolleys, waste bins, cages.
• Reports accidents at work and defects with machinery and buildings to the Porter Supervisor.
• Act as part of the Fire Response/Major Incident response team.
• Compliance Trust and Local procedures.

Person specification

Additional

• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
• Working unsociable hours
• Flexibility to provide cover for colleagues
• Responsive to service need
• Contactable “out of hours”

Knowledge

• A general understanding of why Portering Services are important to patient care

Qualifications

• No formal qualifications are required: an induction period, on the job instruction and additional training will be provided on use of equipment/machinery, infection control and manual handling.
• NVQ level 1 or equivalent

Experience

• Previous Experience is not required but is appreciated
• Customer Services background

Skills

• Basic literacy and numeracy required
• Good interpersonal skills with the ability to communicate with a range of people including service users
• Ability to organise & prioritise day to day tasks
• Ability to be flexible and work across a range of departments and areas
• Previous experience of mechanical equipment

Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.

Using AI when writing job applications
If you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, it’s essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your job application. Relying solely on AI to write your application or supporting statement is not advocated by WrightingtonWigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances
of success in the application process. Please refer to the attached \”Applying for a role in the NHS guidance\” for further information regarding the use of AI.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

Guidance on Completing Your Application

Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.

On-Call

Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.

WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Sandy Greer Job title Deputy Hotel Services Manager Email address sandy.greer@wwl.nhs.uk Telephone number 01942 822006

If you have problems applying, contact

Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone 07786529393