Rehabilitation Facilitator (CNST)

We are looking for a motivated and compassionate individual to join our dynamic multi-professional team. This is an exciting opportunity to work in a forward thinking environment focused on delivering high-quality, patient-centred care. You will play a key role in supporting the delivery of care across disciplines and contribute directly to patient outcomes while developing your own skills and confidence. This post requires NHS experience and either RQF accredited NVQ Level 2 in Health & Social Care or else the NHS Care Certificate (via observations in the workplace, not the online module courses). We are recruiting for 1x37hr and 1x30hr per week Monday to Friday, permanent positions.

Main duties of the job

• To work as part of the Interdisciplinary Team (IDT) that consists of Physiotherapists, Occupational Therapists, Speech and Language Therapists, Dietician, Clinical Psychologist and Neuro Specialist Nurses, to assist with the assessment and rehabilitation of patients, with varied acquired, congenital and progressive neurological conditions.
• To promote and sustain independence/wellbeing for the individual or carer in the relevant community setting; home, social and health care environments, community resources, through a holistic approach that encompasses the patients’ values and beliefs.
• To independently carry out an agreed treatment plan set by an Allied Health Professional/ Qualified Clinician.
• This will be conducted using a competency-based level of practise to complete subjective, objective and analytical components of delivery of rehabilitation.
• The SRF will be an integral part of the interdisciplinary team and will be expected to discuss progression of future potential changes to patients’ treatment plans with other members of the team.
• To work independently, without direct clinical guidance, monitoring response to intervention and providing feedback to the qualified clinician in a timely manner when needed.

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

Duties and Responsibilities

• Clinical

• To work under the clinical supervision of the Occupational Therapist, Physiotherapist, Speech and Language Therapist, Dietician, Neuro Nurse and Psychologist in implementing rehabilitation/management strategies, being professionally and legally responsible and accountable for all aspects of the work undertaken.
• To undertake and implement a specialist treatment program, under the guidance of qualified staff, as part of IDT working.
• To promote health and well-being by assisting individuals to access health promotion initiatives.
• To assist clinicians and Specialist Rehabilitation Practitioner with the management and implementation of group sessions, such as symptom management, exercise and education classes through virtual and face to face contacts.
• To provide support, advice and guidance to families, friends and all those involved in the rehabilitation of the person concerned.
• Promote achievement of goals and self-management of condition through patient specific home programmes.
• To monitor and record the continuity /carry-over of specific treatment plans in accordance with the individual patient goal, through effective documentation.
• To feed back to the appropriate team member when the goal is close to completion / any barriers to attainment of the goal.
• Feedback of progression or regression to the appropriate member of the team, for the rehabilitation programme to be modified.
• Advise the appropriate team member of any potential or actual problems with patients (e.g., physical/psychological, or functional), which need addressing, via the appropriate means for the severity of the risk assessed situation.
• To work within the agreed level of clinical competency as directed by the trust competency framework.
• Have an awareness of own capabilities within day-to-day work, seeking advice and direction where appropriate.
• Ensure that care interventions and patient progress is accurately reported and recorded (written and verbal).
• Document all interactions and interventions within collaborative IDT notes.
• Ensure that information is managed safely and accurately recorded and retrievable.
• Attend and participate in weekly meetings to discuss patient progress, future treatment plans and diary planning for the week ahead.

• Proactively, contribute towards the implementation of local service models, including that of the newly developed Greater Manchester Integrated Neuro and Stroke Rehabilitation Network, and national initiatives such as falls and care of the vulnerable older person.
• By utilising knowledge of the wider community services, support professional colleagues to access and refer to the most appropriate service to meet patient needs.
• Maintain and provide accurate and timely statistics and information within the required timescales and ensure other team members do likewise.
• Participate in team meetings.
• Manage time and caseload pressure in a rapidly changing environment, using appropriate prioritisation.
• Demonstrate flexibility as the service requires.
• Undertake any other professional duty as required within the service, in accordance with training, and experience following consultation with the trained member of the team.
• To participate in the non-clinical aspect of team working, such as housekeeping duties, equipment ordering and monitoring, documentation tasks.

• To have excellent communication skills to enable effective and professional communication with team members, other clinical staff, and patients.
• To demonstrate ability to communicate through email and telephone correspondence effectively and professionally, as well as face to face conversations.
• To establish and maintain appropriate clinical relationships with patients to assist in the delivery of effective patient centred care.
• Participate in case conferences/meetings and liaise with other disciplines to achieve comprehensive, effective, and holistic ongoing care management planning for the patient.
• Demonstrate the ability to communicate information, sometimes of a complex and sensitive nature and respond appropriately to patients, carers, and staff.
• Maintain accurate records according to the Trusts standards and ensure that all reports are completed and sent appropriately.
• Ensure timely and effective communication with the qualified staff or Team Leader on all team matters.

• Be aware of financial limitations and provide a service in consideration of resources available.

• Participate in ongoing professional development activities.
• Keep up to date with clinical developments implementing change to clinical practice accordingly, under the supervision of the qualified clinician.
• Undertake regular clinical supervision sessions in line with Trust Policy.
• To be accountable for the completion of own mandatory training, in line with trust policy.
• Actively participate in your own personal development plan with your supervisor in order to develop the skills and knowledge required to carry out the responsibilities set out in the job description.
• Ensure that personal support and development is gained through performance review, regular supervision and that training needs are identified with subsequent training as appropriate, in line with Trust policy.

• To work flexibly including extended hours and weekend working, responsive to service working requirements and GM Specifications.

Person specification

Qualifications

• RQF accredited NVQ Level 2 in Health & Social Care or NHS Care Certificate
• Evidence of training/competencies achieved through practical experience
• NVQ Level III/QCF training or equivalent course in relevant area
• GCSE or equivalent in English

Experience

• NHS experience
• Experience of effective, skilled communication with patients / relatives/ public
• Experience of working in a relevant health related area
• Life skills gained through work or personal experiences.
• Demonstrate willingness to undertake role development competencies within the first 12 months into post and ongoing professional development within scope of role.
• Previous experience of working within a therapy/nursing service.
• Previous experience of working within a Community Team.
• Experience of working with patients who may have complex needs, for example speech or cognitive difficulties.
• Experience of multidisciplinary and interdisciplinary team working.

Skills

• Ability to use initiative and work alone as well as working as part of a wider team
• Flexible and adaptable to change
• Ability to prioritise workload and work to tight deadlines.
• Good communication skills and personal organisational skills
• Ability to work independently within scope of knowledge – to be able to recognise own learning needs.
• Able to conduct self in a professional manner.
• Motivational skills
• Computer Literate
• Advanced IT skills
• Experience of communicating with patients, families, health care professionals and other agencies in a healthcare context.

Knowledge

• Basic understanding of the roles of therapists and nursing staff.
• Basic understanding of relevant medical conditions.
• Awareness of Wigan Integrated Care Service model of care.
• Previous training/education in Neurological conditions.