At a Glance
- Tasks: Support community clinical services by organising patient appointments and handling queries.
- Company: Join a dedicated team at Wigan Health Centre, part of the NHS.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive environment.
- Other info: Full-time role with potential for varied working hours, including weekends.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: NVQ Level 1 in Business Admin or equivalent experience required.
The predicted salary is between 25272 - 25272 £ per year.
Main area: Administrators Grade NHS AfC: Band 2
Contract: Permanent
Hours: Full time, Flexible working 37.5 hours per week (Current working hours are Monday - Friday between 8am - 4.30pm but may change in the future to Mon-Sunday between 08:00-18:00)
Job ref: 302-26-7944810L-FLOW
Site: Wigan Health Centre
Town: Wigan
Salary: £25,272 per annum, pro rata
Salary period: Yearly
Closing: 05/06/2026 23:59
Job overview: We are looking for an administrator who will play a key role in supporting the Admin and Clinical Triage Teams in the Complex Care Admin Hub for the Community Division by actioning and organising patient appointments, taking and dealing with incoming referrals for various clinical services teams, dealing with calls and queries from patients, professionals, colleagues and the public and any general administrative tasks needed to support the seamless running of community clinical services. Applicants must be able to wear a headset for extended periods throughout the working day. This is a permanent, full-time role of 37.5 hours per week. The current working pattern is Monday to Friday, 8:00am–4:30pm. Please note working hours may change in the future to Monday–Sunday between 8:00am and 6:00pm, including bank holidays. Flexibility around working hours is essential for this role. This post is not eligible for visa sponsorship. This vacancy may close early if a sufficient number of applications are received.
Main duties of the job: Forming part of our Community Services team, the Administrator will help to support community clinical services for the borough. The primary remit is to prevent unnecessary hospital admissions by supporting individuals to remain in their own homes by providing care at the point of need. Successful applicants must be motivated and enthusiastic and have experience of working as part of a team.
Applicants must have the following essential qualifications or equivalent level of knowledge - NVQ Level 1 Business Admin.
ICS Administrator employer: Wwl
WWL is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. With flexible working hours and a commitment to community health, staff are empowered to make a meaningful impact while enjoying a collaborative culture that values teamwork and innovation. Located in Wigan, employees benefit from a vibrant community atmosphere and the opportunity to contribute to essential healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land ICS Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles, especially in the NHS. They can give you insider tips and might even refer you directly, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills can help support community clinical services and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with hiring managers, let them know why you're passionate about supporting community health services. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ICS Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ICS Administrator role. Highlight your relevant experience in administration and any specific skills that match the job description. We want to see how you can support our community clinical services!
Show Your Enthusiasm:Let your passion for helping others shine through in your application. We’re looking for motivated individuals who are keen to make a difference in the community. A little enthusiasm goes a long way in making your application stand out!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details correctly. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at Wwl
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an ICS Administrator. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like managing patient appointments and handling queries.
✨Show Your Team Spirit
Since this role involves working closely with clinical teams, be prepared to discuss your experience in teamwork. Share specific examples of how you've collaborated with others in previous roles, especially in a healthcare or administrative setting.
✨Flexibility is Key
Given that the working hours may change, it’s important to express your willingness to adapt. Be ready to talk about your availability and how you can manage flexible working hours, as this will show your commitment to the role.
✨Prepare for Common Questions
Anticipate questions related to patient care and administrative tasks. Think about scenarios where you had to deal with difficult situations or manage multiple tasks at once. Practising your responses will help you feel more confident during the interview.
