At a Glance
- Tasks: Supervise meal service and ensure high standards of food quality and safety.
- Company: Join the NHS team at Wrightington, Wigan and Leigh Teaching Hospitals.
- Benefits: Flexible working hours, competitive salary, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in patient care while leading a passionate catering team.
- Qualifications: GCSEs or equivalent, food hygiene certifications, and supervisory experience required.
The predicted salary is between 19900 - 20900 £ per year.
Main area Estates and Facilities Grade NHS AfC: Band 3 Contract Permanent Hours. Part time, Job share, Flexible working. 35 hours per week (7 hours a day, working 5 weekends out of 7). Hours will be between 7.00 am - 8.00 pm. Rota pattern will be explained at interview. Job ref 302-25-7476376E.
Site: Royal Albert Edward Infirmary, Town: Wigan. Salary £24,937 - £26,598 pa pro rata (Salary period Yearly). Closing 27/10/2025 23:59.
Job overview
We are looking for a dynamic Catering Supervisor working 35 hours per week.
The post will be responsible for the supervision of meal service to patients, staff and visitors.
The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers. Strong leadership skills are desirable.
Please note this vacancy may close earlier than the specified closing date if a high volume of suitable applications are received.
Main duties of the job
- Ensure meals are produced to the highest standards, following food safety legislation and protocols, under the direction of the Assistant Catering Manager.
- Complete and manage paperwork and documents associated with the delivery of service.
- Support and assist the Assistant Catering Managers as required.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
We are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
- Organisation of the Kitchen and associated areas.
- Allocation of work to Catering Assistants.
- Supervision of food production and service, including satisfactory completion of monitoring forms.
- Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
- Ensure all meals conform to the correct recipe, quantity, quality and appearance.
- Forecast menu requirement based on historical data.
- Checking monitoring/audit forms for accuracy and ensure remedial action has been taken.
- Ensure adherence to Food Safety Legislation and local codes of practice.
- In the event of a major incident or critical failure, follow correct procedures and take action so meal service can continue.
- Assist management in the planning of menus and recipes.
- Assist management in the production of food safety protocols including critical control points.
- Understand the need for special therapeutic and cultural dietary requirements.
- Attend relevant meetings.
- Production and management of relevant paperwork to support the business of the Trust.
Person specification
Qualifications
- Educated to GCSE or equivalent level for example functional skills level 2.
- CIEHO Intermediate Food Hygiene Certificate, or equivalent.
- 706/1/2 City & Guilds or equivalent.
- CIEHO Advanced Food Hygiene.
- IOSH.
- Supervisory Qualification.
Experience
- Quality monitoring of food production.
- Substantial experience of large scale catering operation.
- Previous experience of a cook chill system.
- Previous experience as a supervisor including in an acting up role.
Skills
- Excellent communication and organisational skills.
- Ability to organise and prioritise day to day tasks.
- Ability to use a variety of large scale equipment.
- Ability to work under pressure.
- Use of computer systems and packages.
- Customer care skills with the ability to communicate with a range of people including patients and service users.
Knowledge
- Knowledge of key temperature controls and food safety.
- Knowledge of Cook chill.
- An understanding of the importance of supervision.
- Knowledge of audit procedures (including income through the shops).
- Knowledge of HR policies and procedures.
Additional
- Work unsociable hours.
- Flexibility to provide cover for colleagues.
- Ability to travel independently between sites.
- Speak English to an appropriate standard relevant to the role with confidence and accuracy using correct sentence structures and vocabulary and without hesitation.
Contact
• Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
• Using AI when writing job applications: if you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, it’s essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your application. Relying solely on AI to write your application or supporting statement is not advocated by WrightingtonWigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances of success in the application process. Please refer to the attached “Applying for a role in the NHS guidance” for further information regarding the use of AI.
• The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text messagep>
Additional information
• Guidance on completing your application: Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
• On‑Call: Please note that some roles may require you to participate in an on‑call rota, if the role is predominantly operational.
• WWL has signed up to the Greater Manchester Continuous Service Commitment and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service‑related benefits.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applicant contact details
Name: Gavin Thorpe, Job title: Deputy Hotel Services Manager, Email: gavin.thorpe@wwl.nhs.uk, Telephone: 01942 822464
Alternate contact: Angela Reeve, Email: angela.reeve@wwl.nhs.uk, Telephone: 01942 264450
Application help
Address:
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone: 07786529393
Catering Supervisor in Wigan employer: Wwl
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is an exceptional employer that prioritises the well-being of its staff, believing that 'happy staff makes for happy patients'. With a strong commitment to employee engagement, flexible working hours, and opportunities for professional growth, we foster a supportive work culture that values diversity and inclusivity. Located in Wigan, our team enjoys the unique advantage of contributing to the health and well-being of the local community while working in a dynamic and compassionate environment.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Wigan
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wwl. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wwl
Don't be shy about reaching out to Wwl directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor in Wigan
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wwl and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wwl
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
