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- Tasks: Supervise meal service and ensure high standards of food quality and safety.
- Company: Join the NHS team at Wrightington, Wigan and Leigh Teaching Hospitals.
- Benefits: Flexible working hours, competitive salary, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in patient care while leading a passionate catering team.
- Qualifications: GCSEs or equivalent, food hygiene certifications, and supervisory experience required.
The predicted salary is between 19900 - 20900 Ā£ per year.
Main area Estates and Facilities Grade NHS AfC: Band 3 Contract Permanent Hours. Part time, Job share, Flexible working. 35 hours per week (7 hours a day, working 5 weekends out of 7). Hours will be between 7.00 am ā 8.00 pm. Rota pattern will be explained at interview. Job ref 302-25-7476376E.
Site: Royal Albert Edward Infirmary, Town: Wigan. Salary Ā£24,937 ā Ā£26,598 pa pro rata (Salary period Yearly). Closing 27/10/2025 23:59.
Job overview
We are looking for a dynamic Catering Supervisor working 35 hours per week.
The post will be responsible for the supervision of meal service to patients, staff and visitors.
The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers. Strong leadership skills are desirable.
Please note this vacancy may close earlier than the specified closing date if a high volume of suitable applications are received.
Main duties of the job
- Ensure meals are produced to the highest standards, following food safety legislation and protocols, under the direction of the Assistant Catering Manager.
- Complete and manage paperwork and documents associated with the delivery of service.
- Support and assist the Assistant Catering Managers as required.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that āhappy staff, makes for happy patientsā. We have a recognised track record in staff engagement and living our values.
We are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
- Organisation of the Kitchen and associated areas.
- Allocation of work to Catering Assistants.
- Supervision of food production and service, including satisfactory completion of monitoring forms.
- Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
- Ensure all meals conform to the correct recipe, quantity, quality and appearance.
- Forecast menu requirement based on historical data.
- Checking monitoring/audit forms for accuracy and ensure remedial action has been taken.
- Ensure adherence to Food Safety Legislation and local codes of practice.
- In the event of a major incident or critical failure, follow correct procedures and take action so meal service can continue.
- Assist management in the planning of menus and recipes.
- Assist management in the production of food safety protocols including critical control points.
- Understand the need for special therapeutic and cultural dietary requirements.
- Attend relevant meetings.
- Production and management of relevant paperwork to support the business of the Trust.
Person specification
Qualifications
- Educated to GCSE or equivalent level for example functional skills level 2.
- CIEHO Intermediate Food Hygiene Certificate, or equivalent.
- 706/1/2 City & Guilds or equivalent.
- CIEHO Advanced Food Hygiene.
- IOSH.
- Supervisory Qualification.
Experience
- Quality monitoring of food production.
- Substantial experience of large scale catering operation.
- Previous experience of a cook chill system.
- Previous experience as a supervisor including in an acting up role.
Skills
- Excellent communication and organisational skills.
- Ability to organise and prioritise day to day tasks.
- Ability to use a variety of large scale equipment.
- Ability to work under pressure.
- Use of computer systems and packages.
- Customer care skills with the ability to communicate with a range of people including patients and service users.
Knowledge
- Knowledge of key temperature controls and food safety.
- Knowledge of Cook chill.
- An understanding of the importance of supervision.
- Knowledge of audit procedures (including income through the shops).
- Knowledge of HR policies and procedures.
Additional
- Work unsociable hours.
- Flexibility to provide cover for colleagues.
- Ability to travel independently between sites.
- Speak English to an appropriate standard relevant to the role with confidence and accuracy using correct sentence structures and vocabulary and without hesitation.
Contact
ā¢ Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
ā¢ Using AI when writing job applications: if you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, itās essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your application. Relying solely on AI to write your application or supporting statement is not advocated by WrightingtonWigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances of success in the application process. Please refer to the attached āApplying for a role in the NHS guidanceā for further information regarding the use of AI.
ā¢ The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text messagep>
Additional information
ā¢ Guidance on completing your application: Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
ā¢ OnāCall: Please note that some roles may require you to participate in an onācall rota, if the role is predominantly operational.
ā¢ WWL has signed up to the Greater Manchester Continuous Service Commitment and will recognise your continuous or āunbrokenā service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our serviceārelated benefits.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applicant contact details
Name: Gavin Thorpe, Job title: Deputy Hotel Services Manager, Email: gavin.thorpe@wwl.nhs.uk, Telephone: 01942 822464
Alternate contact: Angela Reeve, Email: angela.reeve@wwl.nhs.uk, Telephone: 01942 264450
Application help
Address:
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone: 07786529393
#J-18808-Ljbffr
Catering Supervisor employer: Wwl
Contact Detail:
Wwl Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Catering Supervisor
āØTip Number 1
Get to know the organisation! Research Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. Understanding their values and mission will help you connect during interviews and show that you're genuinely interested in being part of their team.
āØTip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the work culture, which can give you an edge when it comes to interviews.
āØTip Number 3
Practice makes perfect! Prepare for common interview questions related to catering supervision. Think about your past experiences and how they align with the job description. Role-playing with a friend can help you feel more confident.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets seen. Plus, it shows youāre serious about joining the team. Donāt forget to tailor your application to highlight your passion for food and customer care skills!
We think you need these skills to ace Catering Supervisor
Some tips for your application š«”
Show Your Passion for Food: When writing your application, let your love for food shine through! Mention any relevant experiences that highlight your passion for catering and customer care. We want to see how you can bring that enthusiasm to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your supervisory experience and any relevant qualifications, like your food hygiene certificates. This helps us see how you fit into the role perfectly!
Use Real Examples: In your supporting statement, provide specific examples of your past experiences that demonstrate your skills. Whether itās managing a kitchen or ensuring food safety, real-life stories make your application stand out to us.
Apply Through Our Website: We prefer candidates to apply online, so head over to our website to submit your application. Itās straightforward and ensures we receive all the necessary information to consider you for the role!
How to prepare for a job interview at Wwl
āØKnow Your Stuff
Make sure you brush up on food safety legislation and the specifics of large-scale catering operations. Familiarise yourself with the cook-chill system and be ready to discuss how you would ensure meals are produced to the highest standards.
āØShow Your Leadership Skills
As a Catering Supervisor, strong leadership is key. Prepare examples of how you've successfully managed teams or projects in the past. Think about times when you had to allocate tasks or supervise food production under pressure.
āØCustomer Care is Crucial
Demonstrate your passion for customer care by sharing experiences where you went above and beyond for patients or customers. Highlight your communication skills and how you can connect with a diverse range of people.
āØBe Ready for Practical Questions
Expect questions that test your problem-solving abilities, especially in critical situations. Prepare to discuss how you would handle a major incident affecting meal service and what steps you would take to ensure continuity.