At a Glance
- Tasks: Lead impactful research to understand supporter behaviours and drive decision-making.
- Company: Join WWF-UK, a leading charity dedicated to environmental conservation.
- Benefits: Generous annual leave, hybrid working, and a commitment to your professional growth.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Make a real difference in conservation efforts through data-driven insights.
- Qualifications: Experience in qualitative and quantitative research with strong analytical skills.
The predicted salary is between 38709 - 38709 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Location: Living Planet Centre, Woking, Surrey
Contract: Permanent, fulltime (35 hours)
Hybrid working: Minimum 40% in person collaboration per month
Salary: £38,709
Safeguarding level: Level Two
About the role
We’re excited to be recruiting a Research Manager to join WWF-UK. In this role, you’ll lead the delivery of high-quality qualitative and quantitative research that helps us better understand supporter attitudes, motivations, behaviours and barriers. You’ll turn evidence into clear, actionable insight that supports stronger decision‑making across WWF-UK.
You’ll manage a range of research activity, including brand tracking, supporter surveys, audience research, segmentation, benchmarking studies, CSAT surveys and industry trend analysis. You’ll work closely with colleagues across Brand, Digital, Communications, Campaigns and Fundraising to embed evidence‑based thinking into planning, campaign development, supporter engagement and evaluation.
You’ll also manage relationships with research agencies, ensuring work is well‑briefed, delivered to a high standard and provides value for money. Alongside this, you’ll help strengthen how research is commissioned, governed, shared and reused across WWF-UK, including supporting ethical practice, GDPR compliance, commissioning guidance and the development of a central research repository.
Skills and experience
- Proven experience delivering qualitative and quantitative research projects across the full research lifecycle
- Strong research expertise, including survey design, sampling, data interpretation and behavioural insight
- Experience managing research agencies, including briefing, quality checking, managing deliverables and maintaining strong working relationships
- Ability to translate research questions into clear briefs and apply the right methodology to generate actionable insight
- Strong analytical skills, with the ability to interpret findings and summarise them into clear strategic implications
- Excellent communication skills, with the ability to present complex insight clearly through narrative, visuals and recommendations
- Strong project management skills, with the ability to manage multiple research projects and priorities
- Strong stakeholder management skills, with the ability to collaborate across teams and influence decision-making without line authority
- Understanding of research governance, ethical practice and GDPR as it relates to research
- High level of digital and data literacy
- A clear commitment to WWF-UK’s mission, values and ethical standards
- Experience with brand tracking, audience surveys, segmentation models, benchmarking studies, CSAT surveys and industry trend analysis
- Experience supporting decision-making in marketing, communications, campaigns, fundraising or supporter engagement settings
- Experience developing or applying audience frameworks, segmentation or insight tools in planning contexts
- Experience developing research processes, commissioning guidance or central insight repositories
- Experience using research or analysis tools, such as SPSS or analytics platforms
- Experience working in a charity, purpose-led or complex stakeholder environment
- Qualification in research, marketing, behavioural science, social science or a related discipline
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus.
Research Manager in Woking employer: WWF-UK, Ltd.
WWF-UK is an exceptional employer, offering a collaborative and purpose-driven work culture at the Living Planet Centre in Woking, Surrey. With a strong commitment to employee growth, we provide opportunities for professional development and a generous benefits package, including 26 days of annual leave that increases with service. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and fosters innovation.
