Senior Infrastructure Engineer in London

Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.

Working Conditions: Permanent, London Stockley Park Mon-Fri, 9am-5pm

What You’ll Do:

• Ensure uptime, performance, and reliability of servers, storage, networking, virtualization platforms, and core business systems on premise, in addition to Azure and AWS.
• Deploy servers (virtual and physical), patches, updates, and configuration changes in alignment with change management processes.
• Manage and support identity and access management systems such as Active Directory, Azure/Entra ID and Okta.
• Collaborate with teams across networking, identity, end-user computing, SaaS applications, and other technology stacks.
• Maintain documentation including architecture diagrams, standard operating procedures, and system configurations.
• Lead troubleshooting efforts, perform root cause analysis, and implement corrective actions.
• Monitor system performance and capacity; proactively identify and remediate issues.

You Have These:

• Proven ability to work in a high-touch, fast-paced environment.
• Understands industry trends, including new products and solutions.
• Ability to establish and maintain relationships with vendors, peers and colleagues across the organization.
• Ability to influence the usage of private and public cloud technology by demonstrating side by side comparison of cloud technology costs and TCO.
• Excellent technical skills, including ability to define trade-offs, ask probing questions, and incorporate technology solutions into a broader enterprise environment.
• Pro-active awareness of direct and indirect security threats.
• Must be effective in working independently and in a team setting.
• Strong oral and written communication skills to articulate technologies to technical and non-technical personnel.
• Excellent interpersonal and customer relationship skills.
• Experience in vendor management.
• Ability to identify and make pro-actively value-added recommendations.
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field, or equivalent hands-on experience.
• Minimum 10 years of experience in an Infrastructure systems engineering role.
• Minimum 8 years administrating Windows Server, Hyper-V and VMWare.
• Minimum 8 years of experience in implementing private/public and/or hybrid cloud solutions (Azure and AWS).
• Minimum 5 years working in an enterprise level environment designing, building server, storage and network solutions in heavily virtualized environment.
• Advanced understanding of PowerShell and ability to work within a heavy Windows Server Core environment.
• Advanced understanding of Windows operating systems and Windows Server roles.
• Working experience in performance monitoring and troubleshooting Windows servers.
• Broad working experience implementing and troubleshooting Active Directory and Group Policies.

Desirable experience:

• Ability to develop, document, and/or provide training to both technical and non-technical personnel.
• Experience with Linux (CentOS/RHEL, Ubuntu, etc).
• Experience in implementing Infrastructure as Code.
• Working experience with automation and provisioning tools (Chef, Terraform, Workato).
• Experience with Okta.
• Working knowledge of SSH, Kerberos, Radius, SAML, BIND DNS (nsupdate, dnssec, stubs, delegation) and others.

Preferred Certifications:

• Current Microsoft Certified Windows Server Hybrid Administrator Associate.
• Current Microsoft Certified Azure Administrator Associate.
• AWS Certified Solutions Architect – Professional.