Details
Please note: We are not a licensed sponsor with the UK Home Office and therefore cannot support visa sponsorship applications at this time. Please do not apply if you require sponsorship.
About Us
At WW Computer Systems, we’re driven by a bold vision:
To be the “Go To” company for Business IT, Security and Technology Services.
We support over 3,500 users and pride ourselves on delivering unrivalled support, emerging technologies, and trusted relationships. Since 1983, we’ve helped businesses grow and thrive, remaining a people-first, values-led organisation. Our goal? For clients to want to work with us, and for our competitors to want to be us. It’s a big vision, but absolutely achievable.
Our clients are our focus, and we build strong relationships through exceptional customer service and our core values:
- Always acting with INTEGRITY
- Keeping ourselves ACCOUNTABLE
- Leading the way with EXPERTISE
- Always GOING THE EXTRA MILE
We stay ahead of the curve with access to the latest emerging technologies to enable us to provide our clients with the most effective solutions for their business. We are partners of the Ingram Micro Trust X Alliance, the premier global community for top performing solutions providers. This allows us to have access to the latest in emerging technologies worldwide.
We genuinely value our employees and believe that everyone contributes to the company’s success. We’re now looking for an Account Director (IT Services) to join our Sales Team.
If you're passionate about client strategy, delivering great service, and growing your IT career, this is for you.
The Role
We are looking for an experienced and commercially driven Account Director to join our growing team. This is a senior, client-facing role focused on managing strategic accounts,
driving growth, and delivering best-in-class service. You will be a trusted advisor to senior stakeholders: someone who listens first, understands the real problem, and brings the right
combination of expertise and ambition to solve it.
driving growth, and delivering best-in-class service. You will be a trusted advisor to senior stakeholders: someone who listens first, understands the real problem, and brings the right
combination of expertise and ambition to solve it.
If you're an ambitious IT sales professional ready to take the next step in your career, this role is built for you. You’ll have the opportunity to take ownership of key accounts, build meaningful client relationships, and drive new business by bringing in clients who want to work with us. All of this is supported by a high-growth and a collaborative environment where your performance is recognised and rewarded.
What You’ll Do
- Build and maintain long-term client relationships
- Lead regular client meetings and strategic reviews
- Manage CRM pipeline, forecasting and reporting
- Oversee contracts, SLAs and renewals
- Identify upsell and cross-sell opportunities
- Identify and Onboard new logos
- Act as escalation point for client issues
- Maintain strong vendor and partner relationships
What Success Looks Like
- Accurate pipeline and CRM management
- Consistent client engagement
- Meeting or exceeding revenue targets
- High customer satisfaction and retention
- Clear and professional reporting
What You’ll Bring
- 10+ years' account management experience (IT services preferred)
- Strong commercial and relationship management skills
- Excellent communication and stakeholder management
- Ability to manage multiple high-value accounts
- Confident handling complex and challenging conversations
Why WWCS?
- Competitive salary
- Pension
- Hybrid working with modern offices in Finchley Central, just 5 minutes from the tube
- Training and certification support
- Free lunch on Fridays
- Day off on your birthday
- Free eyecare
- Friendly, diverse, and collaborative culture
- Regular staff socials
- Be part of a team that is trusted by clients and admired by competitors
Equal Opportunities
WW Computer Systems is an equal opportunities employer. We are committed to treating all employees and job applicants fairly and without discrimination on the grounds of (including but not limited to): race, colour, nationality, ethnic origin, sex, marital status, religion, age, sexual orientation, or disability.
Benefits
Professional development opportunities and ongoing training
Friendly and collaborative work environment
Structured career growth and advancement plans
Free lunch on Fridays
Free eye vision tests and examinations
Pension scheme
Day off on your birthday
