At a Glance
- Tasks: Build meaningful relationships with long-term supporters and encourage legacy gifts.
- Company: Join World Vision, a global leader in child welfare with 75 years of experience.
- Benefits: Enjoy a competitive salary, generous holiday, pension, and free parking.
- Other info: Flexible working policies and a commitment to diversity and inclusion.
- Why this job: Make a real difference in children's lives while integrating your Christian faith.
- Qualifications: Engaging phone manner, good written English, and results-driven attitude required.
The predicted salary is between 26700 - 35000 £ per year.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds even in the most dangerous places inspired by our Christian faith. Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!
Key Responsibilities:
- To grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will.
- Following up with our supporters who have expressed an interest to convert them to pledgers.
- Thanking our sponsors and ensuring they are getting the best experience, keeping them informed and updated.
- As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Job Purpose:
The role is for you if you have an engaging warm phone manner and a passion for excellence in making a difference to the lives of the children we serve. You should have a good level of written English and be results driven.
The role isn't for you if you are not comfortable being on the phone and have not had previous telemarketing experience in either sales account management or customer service.
World Vision has over 100,000 supporters around the UK, and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause. This role involves mainly thanking our sponsors and ensuring they are getting the best experience.
We promote diversity of thought, culture, and background which connects the entire World Vision family. As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community.
World Vision UK also operates flexible working policies and practices. Please note that you MUST have the Right to work in the UK documentation as unfortunately this role is not sponsored and your application cannot be considered any further without it.
In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement, and free parking (MK). Please upload your CV and cover of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied by a cover letter stating how you meet the essential criteria.
Closing Date for applications: 05 December 2025
Interview Dates: wk / c 15th December 2025
As a child-focused organisation, World Vision UK is committed to the safeguarding of children; therefore, any offer of employment is conditional upon the successful completion of applicable background checks including a criminal records check.
No agencies please.
Applicant Types Accepted: Local Applicants Only
Legacy Relationship Executive in Milton Keynes employer: WVI
World Vision UK is an exceptional employer dedicated to transforming the lives of vulnerable children through a strong Christian ethos. With a commitment to diversity and inclusion, we foster a supportive work culture that encourages personal and professional growth, offering flexible working arrangements and opportunities to engage in meaningful community initiatives. Join our passionate team in Milton Keynes and be part of a global mission that values every individual's contribution to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Legacy Relationship Executive in Milton Keynes
✨Tip Number 1
Get to know the organisation! Before your interview, dive into World Vision's mission and values. Understanding their focus on helping vulnerable children will not only impress them but also help you connect your passion for making a difference with their goals.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of phone interaction, grab a friend and do some mock calls. Focus on being warm and engaging, as that’s key to building those meaningful relationships with supporters.
✨Tip Number 3
Show your personality! When you're on the phone, let your genuine enthusiasm shine through. Share why you’re passionate about the cause and how you can contribute to the legacy income growth – it’ll make a huge difference in how supporters respond.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your CV and cover letter in the best light. Plus, it’s the easiest way to keep track of your application!
We think you need these skills to ace Legacy Relationship Executive in Milton Keynes
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your passion for helping vulnerable children and how your skills align with the role. We want to see your personality come through, so don’t be afraid to let your enthusiasm show!
Tailor Your CV:When applying, tailor your CV to reflect the key responsibilities of the Legacy Relationship Executive role. Focus on your relevant experience, especially any telemarketing or customer service roles, and showcase how you’ve made a difference in previous positions.
Showcase Your Communication Skills:Since this role involves building relationships over the phone, it’s crucial to demonstrate your strong written English skills in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at WVI
✨Know Your Mission
Before the interview, take some time to understand World Vision's mission and values. Familiarise yourself with their work in helping vulnerable children and how your role as a Legacy Relationship Executive fits into that. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Practice Your Phone Manner
Since this role involves a lot of phone communication, practice your phone manner before the interview. Try role-playing with a friend or family member to get comfortable with engaging conversations. Focus on being warm and approachable, as this is key to building relationships with long-serving supporters.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various scenarios, especially those related to donor engagement and relationship building. Think of examples from your past experiences where you've successfully managed similar situations, and be ready to share how you can apply those skills in this role.
✨Show Your Passion for the Cause
During the interview, let your passion for making a difference shine through. Share any personal experiences or motivations that drive you to support vulnerable children. This will resonate well with the interviewers and demonstrate that you're not just looking for a job, but a meaningful opportunity to contribute to a cause you care about.
