At a Glance
- Tasks: Lead daily store operations and deliver top-notch customer service.
- Company: Join Wrth Group, a global leader in industrial consumables.
- Benefits: Enjoy 23 days holiday, healthcare plan, and no weekend shifts.
- Why this job: Make an impact in a dynamic environment with growth opportunities.
- Qualifications: Retail or customer service experience with strong communication skills.
- Other info: Interviews may happen before the application deadline, apply early!
The predicted salary is between 22000 - 29000 £ per year.
Location: Inverness
Salary: Basic £26,166.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
About Us
We are the Wrth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What Youll Do
- Deliver exceptional customer service and be the go-to expert in the store.
- Manage daily store operations and ensure smooth functionality.
- Handle inventory management efficiently.
- Respond to alarm callouts when necessary.
- Process orders, payments, and inventory management.
- Make calls to existing and potential customers.
- Identify and report safety hazards or security issues.
- Assist customers with queries, product demonstrations, and upselling.
- Build strong, trust-based relationships with customers.
- Work independently to drive store success.
- Be motivated to bring in sales and make a real impact.
- Manage cash handling, payments, and register reconciliations.
- Engage in promotional events and collaborate on marketing strategies.
What Were Looking For
- Flexibility: A proactive, driven individual with a can-do attitude.
- Experience: Background in retail, customer service, or warehouse operations.
- Skills: Excellent communication, attention to detail, and IT proficiency.
- Numeracy & Literacy: Strong skills in math and English.
- A quick learner who thrives in a team-oriented environment.
Most importantly, were looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Wrth?
- Holidays: 23 days, increasing to 28 with service.
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Work-Life Balance: Monday to Friday, no weekends or bank holidays.
- Career Growth: Access to comprehensive training and development opportunities.
If youre ready to make a difference in a dynamic role with a global leader, we want to hear from you! Join us and help shape the future of Wrth UK!
Important Information
Interviews may be conducted while the role is advertised. We reserve the right to close applications early if we receive sufficient applicants; apply early to avoid disappointment. At Wrth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Trade Store Manager Inverness in Inverness employer: Wurth
Contact Detail:
Wurth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Manager Inverness in Inverness
✨Tip Number 1
Familiarise yourself with the products and services offered by Wrth. Understanding their range of industrial consumable products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Wrth to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your customer service skills and ability to manage store operations. Tailoring your responses to reflect the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Demonstrate your flexibility and proactive attitude during the interview. Share instances where you've successfully adapted to challenges in a fast-paced environment, as this aligns with what Wrth is looking for in a candidate.
We think you need these skills to ace Trade Store Manager Inverness in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or warehouse operations. Emphasise any background you have in the construction, tools, or automotive industry, as this will resonate with the employer.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive attitude. Mention specific examples of how you've delivered exceptional service in previous roles and how you can contribute to the success of the store.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, attention to detail, and IT proficiency. Provide examples of how you've demonstrated these skills in past positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Wrth Group. Mention your motivation to drive sales and build strong relationships with customers, as well as your eagerness to engage in promotional events and marketing strategies.
How to prepare for a job interview at Wurth
✨Showcase Your Customer Service Skills
As a Trade Store Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build strong relationships and handle queries effectively.
✨Demonstrate Industry Knowledge
Familiarise yourself with the construction, tools, or automotive industry. Be ready to discuss relevant products and trends. This will show your passion for the role and your capability to be the go-to expert in the store.
✨Prepare for Operational Questions
Expect questions about managing daily store operations and inventory management. Think of specific instances where you successfully handled these tasks, showcasing your attention to detail and organisational skills.
✨Exhibit a Proactive Attitude
The company values flexibility and a can-do attitude. Be prepared to discuss how you've taken initiative in past roles, whether it was driving sales or improving processes. This will demonstrate your motivation to make a real impact.