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For Companies At a Glance
- Tasks: Lead a trade store, delivering top-notch customer service and managing daily operations.
- Company: Join Wrth Group, a global leader in industrial consumable products.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and a work-life balance with no weekends.
- Why this job: Make a real impact in a dynamic role while growing your career in a supportive environment.
- Qualifications: Experience in retail or customer service, with strong communication and numeracy skills.
- Other info: Interviews may happen before the application deadline, so apply early!
Location: Inverness
Salary: Basic £26,166.00 Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
About Us
We are the Wrth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What Youll Do
- Deliver exceptional customer service and be the go-to expert in the store.
- Manage daily store operations and ensure smooth functionality.
- Handle inventory management efficiently.
- Respond to alarm callouts when necessary.
- Process orders, payments, and inventory management.
- Make calls to existing and potential customers.
- Identify and report safety hazards or security issues.
- Assist customers with queries, product demonstrations, and upselling.
- Build strong, trust-based relationships with customers.
- Work independently to drive store success.
- Be motivated to bring in sales and make a real impact.
- Manage cash handling, payments, and register reconciliations.
- Engage in promotional events and collaborate on marketing strategies.
What Were Looking For
- Flexibility: A proactive, driven individual with a can-do attitude.
- Experience: Background in retail, customer service, or warehouse operations.
- Skills: Excellent communication, attention to detail, and IT proficiency.
- Numeracy & Literacy: Strong skills in math and English.
- A quick learner who thrives in a team-oriented environment.
- Most importantly, were looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Wrth?
- Holidays: 23 days, increasing to 28 with service.
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Work-Life Balance: Monday to Friday, no weekends or bank holidays.
- Career Growth: Access to comprehensive training and development opportunities.
If youre ready to make a difference in a dynamic role with a global leader, we want to hear from you! Join us and help shape the future of Wrth UK!
Important Information
Interviews may be conducted while the role is advertised. We reserve the right to close applications early if we receive sufficient applicants; apply early to avoid disappointment. At Wrth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Trade Store Manager Inverness employer: Wurth
Contact Detail:
Wurth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Manager Inverness
✨Tip Number 1
Familiarise yourself with the products and services offered by Wrth. Understanding their range of industrial consumable products will not only boost your confidence during interviews but also help you engage effectively with customers.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or resolved issues in previous roles. This will demonstrate your ability to deliver exceptional service, which is a key requirement for the Trade Store Manager position.
✨Tip Number 3
Network with professionals in the construction, tools, or automotive industries. Attend local trade events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 4
Prepare to discuss your experience with inventory management and cash handling. Be ready to share specific instances where you've improved processes or contributed to sales growth, as these are crucial aspects of the Trade Store Manager role.
We think you need these skills to ace Trade Store Manager Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or warehouse operations. Emphasise any roles where you managed store operations or delivered exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples from your past experiences that align with the responsibilities of the Trade Store Manager role.
Highlight Relevant Skills: In your application, focus on skills such as communication, attention to detail, and IT proficiency. Provide examples of how you've used these skills in previous roles to drive success.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Wrth Group. Mention your motivation to contribute to their mission of delivering top-quality products and outstanding customer service.
How to prepare for a job interview at Wurth
✨Showcase Your Customer Service Skills
As a Trade Store Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build strong relationships and resolve issues effectively.
✨Demonstrate Industry Knowledge
Familiarise yourself with the construction, tools, or automotive industry. Be ready to discuss current trends, products, and how they relate to the role. This will show your passion and understanding of the market.
✨Prepare for Operational Questions
Expect questions about managing daily store operations, inventory management, and cash handling. Think of specific instances where you successfully managed these tasks and be prepared to share them.
✨Exhibit a Proactive Attitude
The company values flexibility and a can-do attitude. During the interview, express your willingness to take initiative and adapt to challenges. Share examples of how you've demonstrated this in past roles.
