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For Companies At a Glance
- Tasks: Lead a trade store, delivering top-notch customer service and managing daily operations.
- Company: Join Wrth Group, a global leader in industrial consumables with a commitment to excellence.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and a work-life balance with no weekends.
- Why this job: Make an impact in a dynamic environment while building strong customer relationships.
- Qualifications: Experience in retail or customer service, with strong communication and IT skills required.
- Other info: Flexible hours, career growth opportunities, and a focus on inclusion and diversity.
The predicted salary is between 22000 - 29000 £ per year.
Location: Inverness
Salary: Basic £26,166.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
About Us
We are the Wrth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What Youll Do
- Deliver exceptional customer service and be the go-to expert in the store.
- Manage daily store operations and ensure smooth functionality.
- Handle inventory management efficiently.
- Respond to alarm callouts when necessary.
- Process orders, payments, and inventory management.
- Make calls to existing and potential customers.
- Identify and report safety hazards or security issues.
- Assist customers with queries, product demonstrations, and upselling.
- Build strong, trust-based relationships with customers.
- Work independently to drive store success.
- Be motivated to bring in sales and make a real impact.
- Manage cash handling, payments, and register reconciliations.
- Engage in promotional events and collaborate on marketing strategies.
What Were Looking For
- Flexibility: A proactive, driven individual with a can-do attitude.
- Experience: Background in retail, customer service, or warehouse operations.
- Skills: Excellent communication, attention to detail, and IT proficiency.
- Numeracy & Literacy: Strong skills in math and English.
- A quick learner who thrives in a team-oriented environment.
- Most importantly, were looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Wrth?
- Holidays: 23 days, increasing to 28 with service.
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Work-Life Balance: Monday to Friday, no weekends or bank holidays.
- Career Growth: Access to comprehensive training and development opportunities.
If youre ready to make a difference in a dynamic role with a global leader, we want to hear from you! Join us and help shape the future of Wrth UK!
Important Information
Interviews may be conducted while the role is advertised. We reserve the right to close applications early if we receive sufficient applicants; apply early to avoid disappointment. At Wrth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Trade Store Manager Inverness employer: Wurth
Contact Detail:
Wurth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Manager Inverness
✨Tip Number 1
Familiarise yourself with the products and services offered by Wrth. Understanding their range of industrial consumable products will not only boost your confidence but also help you engage effectively with customers, showcasing your expertise.
✨Tip Number 2
Network within the construction and automotive industries. Attend local trade shows or events to meet potential customers and industry professionals. Building these connections can give you an edge in understanding customer needs and preferences.
✨Tip Number 3
Demonstrate your customer service skills during the interview process. Prepare examples of how you've successfully handled customer queries or resolved issues in previous roles, as this will highlight your ability to thrive in a customer-first environment.
✨Tip Number 4
Showcase your flexibility and proactive attitude. Be ready to discuss situations where you've adapted to changes or taken initiative in past roles, as this aligns perfectly with what Wrth is looking for in a Trade Store Manager.
We think you need these skills to ace Trade Store Manager Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or warehouse operations. Emphasise any background you have in the construction, tools, or automotive industry, as this will resonate with the employer.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive attitude. Mention specific examples of how you've delivered exceptional service in previous roles and how you can contribute to the success of the store.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, attention to detail, and IT proficiency. Provide examples of how you've demonstrated these skills in past positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Wrth Group. Mention your eagerness to engage with customers, drive sales, and contribute to a collaborative team environment in your application.
How to prepare for a job interview at Wurth
✨Showcase Your Customer Service Skills
As a Trade Store Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build strong relationships and handle queries effectively.
✨Demonstrate Industry Knowledge
Familiarise yourself with the construction, tools, or automotive industry. Be ready to discuss relevant products and trends. This will show your passion for the role and your capability to be the go-to expert in the store.
✨Prepare for Operational Questions
Expect questions about managing daily store operations and inventory management. Think of specific instances where you successfully handled these tasks, showcasing your attention to detail and organisational skills.
✨Exhibit Your Sales Motivation
The role requires a proactive approach to driving sales. Be prepared to discuss strategies you've used in the past to increase sales and how you plan to make an impact in this position. Show your enthusiasm for achieving targets.
