At a Glance
- Tasks: Lead daily store operations and deliver top-notch customer service.
- Company: Join Würth Group, a global leader in industrial consumables.
- Benefits: Enjoy 23 days holiday, healthcare plan, and monthly bonuses.
- Why this job: Make an impact in a fast-paced environment with growth opportunities.
- Qualifications: Retail or customer service experience; strong communication and IT skills required.
- Other info: No weekends or bank holidays; apply early to secure your spot!
The predicted salary is between 26166 - 36632 £ per year.
Trade Store Manager – Isle of Jersey
Location: Isle of JerseyDepartment: Shop NetworkType: Full time, Permanent
Trade Store Manager – Isle of Jersey
Location : Isle of Jersey
Salary: Basic £26,166.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
About Us
We are the Würth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What You’ll Do
- Deliver exceptional customer service and be the go-to expert in the store.
- Manage daily store operations and ensure smooth functionality.
- Handle inventory management efficiently.
- Respond to alarm callouts when necessary.
- Process orders, payments, and inventory management.
- Make calls to existing and potential customers.
- Identify and report safety hazards or security issues.
- Assist customers with queries, product demonstrations, and upselling.
- Build strong, trust-based relationships with customers.
- Work independently to drive store success.
- Be motivated to bring in sales and make a real impact.
- Manage cash handling, payments, and register reconciliations.
- Engage in promotional events and collaborate on marketing strategies.
What We’re Looking For
- Flexibility: A proactive, driven individual with a “can-do” attitude.
- Experience: Background in retail, customer service, or warehouse operations.
- Skills: Excellent communication, attention to detail, and IT proficiency.
- Numeracy & Literacy: Strong skills in math and English.
- A quick learner who thrives in a team-oriented environment.
Most importantly, we’re looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Würth?
We offer:
- Holidays: 23 days, increasing to 28 with service.
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Work-Life Balance: Monday to Friday, no weekends or bank holidays.
- Career Growth: Access to comprehensive training and development opportunities.
Apply Now
If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you! Join us and help shape the future of Würth UK!
Important Information
- Interviews may be conducted while the role is advertised.
- We reserve the right to close applications early if we receive sufficient applicants—apply early to avoid disappointment.
- At Würth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Salary: Basic £26,166.00 + Generous BonusesHours: 42.5Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.
Trade Store Manager - Isle of Jersey employer: Wurth UK
Contact Detail:
Wurth UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Manager - Isle of Jersey
✨Tip Number 1
Familiarize yourself with the Würth Group and its product offerings. Understanding their range of industrial consumable products will help you speak confidently about them during your interactions with potential customers.
✨Tip Number 2
Highlight your customer service skills in conversations. Since exceptional customer service is a key focus for this role, be prepared to share specific examples of how you've successfully handled customer queries or resolved issues in the past.
✨Tip Number 3
Demonstrate your ability to work independently and drive sales. Think of ways you can contribute to store success and be ready to discuss your strategies for upselling and building strong customer relationships.
✨Tip Number 4
Prepare for questions about inventory management and cash handling. Being able to discuss your experience with these tasks will show that you're ready to take on the responsibilities of the Trade Store Manager role.
We think you need these skills to ace Trade Store Manager - Isle of Jersey
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trade Store Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your background in retail, customer service, or warehouse operations. Provide specific examples of how you've delivered exceptional customer service or managed store operations in the past.
Showcase Your Skills: Make sure to showcase your communication skills, attention to detail, and IT proficiency in your application. Mention any experience with inventory management or cash handling, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for customer service and your motivation to work in a collaborative environment. Explain why you want to join Würth and how you can contribute to their mission of providing top-quality products.
How to prepare for a job interview at Wurth UK
✨Show Your Customer Service Skills
Since the role emphasizes outstanding customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to build trust and rapport with customers.
✨Demonstrate Industry Knowledge
Familiarize yourself with the construction, tools, or automotive industry. Be ready to discuss relevant products and services, as well as any experience you have in these areas. This will show your passion and readiness for the role.
✨Highlight Your Flexibility and Proactivity
The job requires a proactive attitude and flexibility. Prepare to discuss situations where you've taken initiative or adapted to changing circumstances in previous roles. This will demonstrate that you're a great fit for the fast-paced environment.
✨Prepare for Operational Questions
Expect questions about daily store operations, inventory management, and cash handling. Think through your past experiences managing these aspects and be ready to explain how you ensure smooth functionality in a retail setting.