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- Tasks: Support trade stores by managing daily operations and providing excellent customer service.
- Company: Join Würth UK, a global leader in assembly and fastening materials with over 79,000 employees.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and no weekend work for a great work-life balance.
- Why this job: Make a real impact in a dynamic environment while developing your career with comprehensive training.
- Qualifications: Retail or customer service experience, strong communication skills, and a full UK driving license required.
- Other info: Flexibility to travel across the South Region and occasional overnight stays are essential.
The predicted salary is between 27372 - 33000 £ per year.
Regional Trade Store Support – South
Location: South Region – within the vicinity of Basildon, Crawley, Croydon, Erith, Medway, and Romford.Department: Shop NetworkType: Full time, Permanent
Regional Store Support – South
Location: Based within the South Region – within or near the vicinity of Basildon, Crawley, Croydon, Erith, Medway, and Romford, with occasional travel required to Bristol, Swansea, Norwich, and Ipswich.
Salary: £27,372 per annum + OTE of up to £33,000
Contract: Permanent | Full-Time (42.5 hours/week)
Are you a versatile, results-driven professional ready to excel in a fast-paced environment? Join Würth UK Ltd., part of the globally renowned Würth Group, as a Regional Store Support.
This role offers an exciting opportunity to play a key part in driving the growth of our trade stores across the vibrant South Region of the UK!
As a Regional Store Support, you’ll be at the heart of our operations, ensuring smooth running during holidays or when the store manager is absent.
You’ll be able to lead and energise the team while providing top-tier service. You'll also travel across the region to support engaging open days, showcase our products, and connect with customers.
This is your chance to make a real impact and be part of something dynamic and fast-paced!
About Us
Würth UK is part of the Würth Group, a market leader in assembly and fastening materials, with over 79,000 employees across 80+ countries. As we grow, we seek motivated individuals to join our team and drive our success.
What You’ll Do
• Opening and closing of stores when required during holidays and sickness
• Providing high levels of customer service
• All day-to-day store activities while covering
• Open Day Preparation/Product demonstrations
• Order Processing
• Inventory Management
• Customer Assistance
• Alarm callout
• Ensuring that the stores are always kept clean and tidy
• New business development
• Telephoning existing and new customers
• Identifying and reporting any safety hazards or security issues to store management
You’ll ensure smooth operations, maintain high standards of cleanliness, and adapt to shifting priorities as needed.
Please note the above is not an exhaustive list and does not necessarily include all the duties the job holder may have to perform. This job description may be amended to meet the changing needs of the business.
What We’re Looking For
• Experience: Retail, Customer Service, Trade Store, Construction or Automotive industries
• Skills: Strong skills in both math and English, including the ability to read and write fluently
• Full UK driving license (essential) and a willingness to travel extensively across the North Region of the UK, with overnight stays (2/3+ nights per week)
• Flexibility: A proactive, results-driven mindset
• Great customer service skills, strong communication, attention to detail, and IT proficiency.
• Based within the South Region – within or near Basildon, Crawley, Croydon, Erith, Medway, and Romford, willing to travel occasionally to Bristol, Swansea, Norwich, and Ipswich.
Most importantly, you’re passionate about delivering exceptional service and thrive in a team-oriented environment.
Why Join Würth?
We offer:
• Holidays: 23 days, increasing to 28 with service
• Benefits: Healthcare cash plan, Employee Assistance Programme
• Work-Life Balance: Monday to Friday, no weekends or bank holidays
• Career Development: Comprehensive training and growth opportunities
• Recognition & Rewards: Long-service awards, recruitment referral bonuses, and incentives
Apply Now
If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you. Join us and help shape the future of Würth UK!
Important Information
Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment.
At Würth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Salary: £27,372 per annum + OTE of up to £33,000Hours: 42.5Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.
Regional Trade Store Support - South employer: Wurth UK
Contact Detail:
Wurth UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Trade Store Support - South
✨Tip Number 1
Familiarize yourself with the Würth Group and its products. Understanding their offerings will help you engage effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience in retail or trade environments. Be ready to share specific examples of how you've provided exceptional service and resolved customer issues.
✨Tip Number 3
Prepare for questions about flexibility and adaptability. Since the role requires covering for store managers and traveling, be ready to discuss how you handle changing priorities and unexpected situations.
✨Tip Number 4
Showcase your communication skills. As this role involves engaging with customers and team members, practice articulating your thoughts clearly and confidently to make a strong impression.
We think you need these skills to ace Regional Trade Store Support - South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or trade store environments. Emphasize any roles where you demonstrated strong communication skills and a proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific examples of how you've contributed to team success in previous roles, and express your enthusiasm for the opportunity at Würth UK.
Highlight Your Flexibility: Since the role requires travel and adaptability, be sure to mention your willingness to travel extensively and your ability to handle shifting priorities. This will show that you're ready for the dynamic nature of the job.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this position. A polished application reflects your professionalism.
How to prepare for a job interview at Wurth UK
✨Show Your Customer Service Skills
Since this role emphasizes high levels of customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and create positive experiences.
✨Demonstrate Flexibility and Proactivity
The job requires a proactive mindset and flexibility. Be ready to discuss situations where you've adapted to changing priorities or taken the initiative to improve processes. This will show that you can thrive in a fast-paced environment.
✨Highlight Relevant Experience
Make sure to mention any experience you have in retail, customer service, or related industries. Discuss how your background aligns with the responsibilities of the Regional Store Support role, especially in managing store activities and supporting team dynamics.
✨Prepare for Travel Questions
Since the position involves travel across the region, be ready to talk about your willingness to travel and any previous experiences you have had with travel for work. This will demonstrate your commitment to fulfilling the role's requirements.
