At a Glance
- Tasks: Lead and inspire a high-performing telesales team to achieve ambitious targets.
- Company: Join a dynamic company that values teamwork and results.
- Benefits: Competitive salary, bonus structure, and exclusive rewards like luxury trips.
- Other info: Enjoy 23 days holiday, industry-leading training, and excellent career progression.
- Why this job: Shape team performance while enjoying a positive, energetic work culture.
- Qualifications: Proven leadership in telesales with strong communication skills.
The predicted salary is between 33300 - 33300 £ per year.
We are looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you will inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You will play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets.
Responsibilities
- Lead and manage day-to-day telesales operations to maximise performance and productivity
- Coach and develop team members through feedback and regular 1:1s
- Run engaging team meetings, training sessions, and performance reviews
- Track, analyse, and report on sales performance, KPIs, and customer feedback
- Handle escalated customer queries with professionalism and efficiency
- Motivate your team to achieve targets while maintaining a positive, high-energy culture
- Ensure compliance with company policies and industry regulations
- Deliver hands-on coaching, including 'ride alongs,' to embed best practice selling techniques
Qualifications
- Proven leadership experience in a telesales or call centre environment
- Strong communication and motivational skills with the ability to inspire a team
- A data-driven mindset with the ability to turn insights into action
- Confident using CRM systems, MS Office, and call centre technology
- Highly organised with excellent time management skills
- Professional, customer-focused, and results-driven
Desirable Experience
- B2B telesales experience
- Previous experience supervising or mentoring a sales team
Compensation & Benefits
- Basic salary £33,300 with a high-earning bonus structure
- OTE £49,200
- Regular sales incentives, competitions, and rewards
- Access to Würth's exclusive Top Club - win luxury overseas trips for you and a guest
- 23 days holiday, increasing to 28 days with service
- Monday-Friday working hours (your weekends are yours)
- Industry-leading training, coaching, and career progression
- Pension scheme in line with auto enrolment
- Health Care plan - money towards your dental, optical and treatment therapies
- Ample free parking
Telesales Supervisor employer: Wurth UK Limited
Join a dynamic and supportive environment as a Telesales Supervisor, where your leadership will not only drive sales but also foster a culture of growth and motivation. With competitive compensation, industry-leading training, and a focus on employee well-being, including generous holiday allowances and health care benefits, this role offers a rewarding career path in a fast-paced setting. Experience the thrill of achieving ambitious targets while enjoying a work-life balance that allows you to thrive both professionally and personally.
