At a Glance
- Tasks: Lead and inspire a high-performing telesales team to achieve ambitious sales targets.
- Company: Join a dynamic company that values leadership and team success.
- Benefits: Competitive salary, bonus structure, and exclusive rewards like luxury trips.
- Other info: Enjoy 23 days holiday, industry-leading training, and excellent career progression.
- Why this job: Make a real impact by coaching and developing your team in a fast-paced environment.
- Qualifications: Proven leadership experience and strong communication skills are essential.
The predicted salary is between 33300 - 33300 £ per year.
We're looking for a driven and experienced Telesales Supervisor to lead one of our high‑performing sales teams. This is a hands‑on leadership role where you'll inspire, coach, and develop your team while driving results in a fast‑paced, target‑driven environment. You'll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets.
Responsibilities
- Lead and manage day‑to‑day telesales operations to maximise performance and productivity
- Coach and develop team members through feedback, and regular 1:1s
- Run engaging team meetings, training sessions, and performance reviews
- Track, analyse, and report on sales performance, KPIs, and customer feedback
- Handle escalated customer queries with professionalism and efficiency
- Motivate your team to achieve targets while maintaining a positive, high‑energy culture
- Ensure compliance with company policies and industry regulations
- Deliver hands‑on coaching, including 'ride alongs,' to embed best practice selling techniques
Qualifications
- Proven leadership experience in a telesales or call centre environment
- Strong communication and motivational skills with the ability to inspire a team
- A data‑driven mindset with the ability to turn insights into action
- Confident using CRM systems, MS Office, and call centre technology
- Highly organised with excellent time management skills
- Professional, customer‑focused, and results‑driven
Desirable Experience
- B2B telesales experience
- Previous experience supervising or mentoring a sales team
Compensation & Benefits
- Basic salary £33,300 with a high‑earning bonus structure
- OTE £49,200
- Regular sales incentives, competitions, and rewards
- Access to Würth's exclusive Top Club - win luxury overseas trips for you and a guest
- 23 days holiday, increasing to 28 days with service
- Monday-Friday working hours (your weekends are yours)
- Industry‑leading training, coaching, and career progression
- Pension scheme in line with auto enrolment
- Health Care plan - money towards your dental, optical and treatment therapies
- Ample free parking
Telesales Supervisor in Erith employer: Wurth UK Limited
Join Würth as a Telesales Supervisor and experience a vibrant work culture that prioritises employee growth and development. With competitive compensation, industry-leading training, and a supportive environment, you'll have the opportunity to inspire your team while enjoying generous benefits like increased holiday entitlement and exclusive rewards. Located in a dynamic setting, we offer a perfect balance of professional challenge and personal fulfilment, making us an exceptional employer for those seeking meaningful career advancement.
