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- Tasks: Own and grow high-value accounts while leading a team of Account Managers.
- Company: Market-leading UK SaaS platform with a strong focus on client partnerships.
- Benefits: Competitive salary, bonus opportunities, and remote work flexibility.
- Why this job: Shape the future of account management in a dynamic and ambitious company.
- Qualifications: Proven experience in B2B SaaS account management and leadership skills.
- Other info: Opportunity to drive strategic growth and mentor a talented team.
The predicted salary is between 46800 - 78000 £ per year.
I'm working with a market-leading UK SaaS platform that powers operational delivery for highly regulated, asset-heavy organisations. For over a decade, they've built deep sector expertise and long-term client partnerships, with average customer relationships exceeding 10 years. Their platform manages complex, mission-critical workflows end-to-end and integrates into wider enterprise ecosystems.
Now they’re building their Account Management function properly. This is not a "manage renewals and keep things ticking over" role. This is a player-coach opportunity with genuine strategic scope.
You’ll:
- Own a portfolio of strategic, high value accounts
- Drive retention, expansion, and executive engagement
- Lead QBRs and EBRs with senior stakeholders
- Build and refine account plans with clear commercial objectives
- Develop playbooks, segmentation models, and growth frameworks
- Lead and develop two Account Managers from day one
The platform is powerful and configurable, which means commercial growth is directly linked to the quality of stakeholder management and value realisation.
We’re looking for someone who:
- Has strong Key Account Management experience in B2B SaaS
- Is commercially confident and comfortable selling into existing accounts
- Can evidence Net Revenue Retention, upsell revenue, or renewal impact
- Has built or improved processes, not just operated within them
- Is credible at Director and C-suite level
- Has experience mentoring or leading others
This is a chance to shape how account management is done in a business with strong foundations, long standing clients, and real growth ambition.
Senior Account Manager | SaaS in Stoke-on-Trent employer: WUNDERTALENT
Contact Detail:
WUNDERTALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager | SaaS in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. A personal referral can make all the difference when it comes to landing that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their platform, their clients, and their challenges. This will help you demonstrate your strategic thinking and how you can drive retention and expansion for their high-value accounts.
✨Tip Number 3
Showcase your leadership skills! If you've mentored or led teams before, be ready to share specific examples of how you've developed others. This is key for a player-coach role, so make sure they see your potential to lead the Account Managers from day one.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you get your foot in the door. Plus, it shows you're serious about joining a company that values strong account management and client relationships.
We think you need these skills to ace Senior Account Manager | SaaS in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your B2B SaaS experience and any specific achievements in account management that showcase your ability to drive retention and expansion.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this player-coach opportunity. Mention your experience with senior stakeholders and how you've successfully led teams or improved processes in the past.
Showcase Your Strategic Thinking: In your application, don’t just list your responsibilities; demonstrate how you’ve built or refined account plans with clear commercial objectives. We want to see your strategic mindset in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WUNDERTALENT
✨Know Your Accounts
Before the interview, dive deep into the company’s existing client portfolio. Understand their key accounts and think about how you can drive retention and expansion. This will show your strategic thinking and readiness to take ownership of high-value accounts.
✨Showcase Your Leadership Skills
Since this role involves leading and developing Account Managers, be prepared to discuss your mentoring experience. Share specific examples of how you've guided others to success and how you plan to build a strong team dynamic.
✨Prepare for QBRs and EBRs
Familiarise yourself with the concepts of Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs). Think about how you would structure these meetings and what metrics you would present to engage senior stakeholders effectively.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with Net Revenue Retention and upselling. Prepare concrete examples that highlight your commercial confidence and the impact you've had on revenue growth in previous roles.