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For Companies At a Glance
- Tasks: Be the go-to person for key clients, driving success and growth.
- Company: Join a leading SaaS ecommerce company with a vibrant culture.
- Benefits: Enjoy a competitive salary, bonuses, shares, and hybrid work flexibility.
- Why this job: Make an impact in customer success while working with global clients.
- Qualifications: 1+ year in sales or customer success; fluent in German and English.
- Other info: Great career growth opportunities in a fast-paced environment.
The predicted salary is between 36000 - 54000 £ per year.
Overview
Junior Customer Success Manager opportunity at a leading SaaS ecommerce company partnered with WÜNDERTalent. This hybrid role (3 days in the office, 2 days remote) is ideal for someone fluent in German who wants to advance their career in customer success within a fast-growing ecommerce technology environment.
Responsibilities
- Lead point of contact for key client accounts, building trusted relationships with C-level executives
- Drive revenue growth through strategic upselling and cross-selling opportunities
- Shape client success through data-driven insights and performance reporting
- Work with a global client base in a fast-growing ecommerce technology company
Qualifications
- 1+ year in Sales, Account Management or Customer Success
- Fluent German speaker with excellent English
- B2B SaaS/software experience preferred
- Strong analytical skills and client relationship management
- Revenue generation experience through account expansion
Employment details
- Employment type: Full-time
- Job function: Sales and Project Management
- Industries: Retail
Company and benefits
The company offers excellent growth opportunities, competitive compensation, and hybrid working options. Compensation details are provided by WUNDERTALENT, and the final pay depends on skills and experience.
Location
London Area, United Kingdom
#J-18808-Ljbffr
Junior Customer Success Manager - £45,000 +Bonus + shares employer: WUNDERTALENT
Contact Detail:
WUNDERTALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Customer Success Manager - £45,000 +Bonus + shares
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales and customer success can drive revenue growth. Use specific examples from your past experiences to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior Customer Success Manager - £45,000 +Bonus + shares
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Customer Success Manager role. Highlight your experience in Sales, Account Management, or Customer Success, and don’t forget to showcase your fluency in German and English!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how your skills can drive revenue growth for our clients. Keep it engaging and personal.
Showcase Your Analytical Skills: Since this role involves data-driven insights, make sure to mention any relevant analytical skills or experiences. We love seeing how you’ve used data to shape client success in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at WUNDERTALENT
✨Know Your Stuff
Make sure you understand the company’s products and services inside out. Research their SaaS ecommerce solutions and be ready to discuss how they can benefit clients. This shows your genuine interest and helps you connect your skills to their needs.
✨Showcase Your Language Skills
Since fluency in German is a must, practice speaking it before the interview. Be prepared to switch between German and English if needed. This will demonstrate your confidence and ability to communicate effectively with their global client base.
✨Prepare for Scenario Questions
Think about past experiences where you've successfully managed client relationships or driven revenue growth. Prepare specific examples that highlight your analytical skills and how you’ve used data to shape client success. This will help you stand out as a candidate who can deliver results.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to customer success or how they measure client satisfaction. This not only shows your enthusiasm but also gives you valuable insights into their company culture and expectations.
