At a Glance
- Tasks: Lead client onboarding and API integrations for a top-notch SaaS platform.
- Company: Fast-growing UK field service management SaaS with a strong client base.
- Benefits: Flexible work environment, collaborative team, and direct impact on customer success.
- Other info: Opportunity for growth in a supportive and innovative culture.
- Why this job: Join a dynamic team and make a real difference in client implementations.
- Qualifications: Experience in B2B SaaS implementations and solid API integration skills.
The predicted salary is between 60000 - 60000 € per year.
We're working with a fast-growing UK field service management SaaS business — single product, strong client base across housing, local government and FM contractors, and a reputation for hands-on customer success that goes well beyond a standard software vendor relationship.
They're looking for an Implementation Specialist to own the end-to-end onboarding of new clients — from discovery and configuration through to go-live — with a particular focus on API and system integrations connecting the platform into clients' existing back-office stacks (housing management, finance, asset management systems).
The role:
- Own client implementations from kick-off to go-live
- Lead technical discovery — understanding client workflows, data structures and integration requirements
- Configure and deploy API integrations between the FSM platform and third-party systems
- Run client-facing workshops and training sessions across both technical and operational stakeholders
- Build and refine implementation playbooks as the business scales
What they're looking for:
- Proven track record delivering B2B SaaS implementations end-to-end
- Solid API/integration experience — REST, JSON, webhooks, authentication protocols
- Background in or strong familiarity with field service, housing, FM or property management software
- Confident managing multi-stakeholder client relationships — IT directors to ops managers
- UK-based, comfortable with occasional client site visits
What's on offer:
- A genuinely flexible, configurable product that clients love
- A lean, collaborative team where your work has direct visibility
- Strong customer success culture — this isn't a tick-box implementation role
If this sounds of interest? Get in touch!
Implementation Specialist (API & Integrations) | Field Service SaaS | UK - £60K employer: WUNDERTALENT
Join a dynamic and rapidly expanding field service management SaaS company that prioritises hands-on customer success and offers a collaborative work environment. As an Implementation Specialist, you'll enjoy the flexibility of working with a product that clients truly appreciate, while also having the opportunity to grow your skills in API integrations and client relationship management. With a strong focus on employee development and a culture that values your contributions, this role is perfect for those seeking meaningful and rewarding employment in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Specialist (API & Integrations) | Field Service SaaS | UK - £60K
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service and SaaS industries. Attend relevant meetups or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions related to API integrations and client onboarding. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past experiences, focus on specific projects where you successfully managed implementations or integrations. We want to see how you’ve made an impact, so don’t hold back!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make it happen!
We think you need these skills to ace Implementation Specialist (API & Integrations) | Field Service SaaS | UK - £60K
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Implementation Specialist. Highlight your experience with API integrations and any relevant SaaS projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about field service management and how your background makes you the perfect fit for our team. Keep it engaging and personal — we love a good story!
Showcase Your Technical Skills:Since this role focuses on API and system integrations, make sure to highlight your technical expertise. Mention specific technologies you've worked with, like REST or JSON, and any successful projects that demonstrate your capabilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the attention you deserve. Plus, it’s super easy — just a few clicks and you’re done!
How to prepare for a job interview at WUNDERTALENT
✨Know Your APIs Inside Out
Make sure you brush up on your API knowledge before the interview. Understand REST, JSON, and webhooks thoroughly, as these will be crucial in demonstrating your technical expertise during discussions about client integrations.
✨Showcase Your Implementation Success Stories
Prepare specific examples of past B2B SaaS implementations you've led. Highlight your role in the end-to-end process, focusing on how you managed client relationships and overcame challenges to ensure successful go-lives.
✨Understand the Client's Needs
Research the company’s client base and their typical workflows. Being able to discuss how you would approach understanding a new client's integration requirements will show that you're proactive and client-focused.
✨Be Ready for Technical Discovery Questions
Expect questions around technical discovery and configuration. Prepare to discuss how you would lead workshops and training sessions, ensuring you can communicate complex information clearly to both technical and operational stakeholders.
