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- Tasks: Lead data-driven CRM campaigns and be the main client contact for innovative projects.
- Company: Join VML, a creative agency and technology powerhouse with a diverse global team.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for career growth.
- Why this job: Make an impact by working on cutting-edge technology and collaborating with ambitious clients.
- Qualifications: Experience in account management and a passion for technology and data-driven solutions.
- Other info: Be part of a culture that values connection, belonging, and diverse perspectives.
The predicted salary is between 36000 - 60000 £ per year.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
The Senior Account Manager will be passionate about technology and keen to be part of an agency and team with ambitious ideas.
Role OverviewWorking as a core part of the cross-functional team, you’ll be one of the main points of contact for the client. Working closely with the Senior Account Director and the wider CRM team, you will be leading data-driven CRM campaigns (including emails and push notifications) and delivering toolkits that can be used by the different markets.
- Be the main client point of contact for the CRM team across the different subdivisions.
- Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required.
- Writing and contributing to briefs, as well as interpreting information and developing insights to assist in the CRM process.
- You’ll be presenting work to clients, taking and challenging feedback when necessary.
- Also be working with the data team you will support data strategy development to ensure the optimum audience for CRM communications.
- Working closely with the finance teams estimating/reconciling own projects and ensuring projects are delivered within budget, as well as supporting with end of month invoicing.
- Ensuring campaign strategies are technically feasible within the CRM system.
- Building approved email into CRM system, Taxi for Email, and ensuring email and push assets are released to European markets for localization on schedule and error-free.
- Troubleshooting ad-hoc issues and requests.
- Contributing to and supporting on larger strategic opportunities.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency.
Senior Account Manager employer: Wunderman Thompson
Contact Detail:
Wunderman Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Manager role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research VML thoroughly, understand their values, and be ready to discuss how your experience aligns with their innovative approach. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! You’ll likely need to present your ideas during the interview, so rehearse how you’d communicate your insights and strategies clearly and confidently. Remember, it’s all about showcasing your expertise in CRM and data-driven campaigns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the VML family and contributing to their exciting journey.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the values and culture of VML. Show us that you get what we're about!
Be Clear and Concise: We love a good story, but keep it relevant! Make sure your application is straightforward and to the point. Highlight your experience and skills that directly relate to the Senior Account Manager role.
Show Your Passion for Technology: Since this role is all about tech and creativity, let your enthusiasm shine through! Share examples of how you've used technology in your previous roles and how it can drive success in CRM campaigns.
Apply Through Our Website: We want to hear from you! Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Wunderman Thompson
✨Know Your Client Inside Out
Before the interview, dive deep into VML's client portfolio. Understand their key clients and recent campaigns. This will help you demonstrate your knowledge of their business and show how you can contribute to their CRM strategies.
✨Showcase Your Data Savvy
As a Senior Account Manager, you'll be working closely with data teams. Be prepared to discuss your experience with data-driven campaigns. Bring examples of how you've used data to inform decisions and improve campaign outcomes in previous roles.
✨Prepare for Challenging Questions
Expect to be challenged on your ideas and solutions during the interview. Think about potential scenarios where you might need to defend your approach or suggest alternatives. Practising these discussions will help you stay calm and articulate your thoughts clearly.
✨Emphasise Collaboration Skills
VML values teamwork, so highlight your experience working in cross-functional teams. Share specific examples of how you've collaborated with different departments, like finance or creative, to deliver successful projects. This will show that you're a team player who can thrive in their environment.
