Senior Project Manager- Medical Communications in London

About VML Health

VML Health is a leading global healthcare agency that partners with clients to build connected experiences across the healthcare ecosystem. A deep understanding of individual needs and behaviour, and how they are connected, allows us to create seamless experiences that are personalised, unique and relevant at every touchpoint.

Role Summary

We are seeking a Senior Project Manager to join a growing Promo & MedComms project management team. Working alongside the Head of PM and Operations Lead, you will help drive our Medical Communications business forwards, acting as the glue between departments and ensuring that projects are delivered on time, within scope and to the highest quality standards.

Responsibilities

• Partner with Client Services and the wider team to structure and manage integrated projects.
• Estimating and resource planning.
• Scope management, quality and performance standards.
• Project and issues tracking and management.
• Assessing and managing risk.
• Request, obtain and maintain proper agency documentation to ensure projects proceed efficiently – briefs, timelines, estimates, wireframes, UX and IA documentation.
• Plan workflow, monitor deadlines and manage multiple projects and accounts at the same time.
• Assign tasks to agency members in line with brand allocation and urgency.
• Advise where additional freelance resources may be required.
• Advise good timing if team members need to work outside usual working hours.
• Monitor jobs to ensure proper sign‑off through Editorial, Creative, Client Services & Studio, in line with agreed process.
• Enforce agency policy and procedures to drive efficiency and compliance.
• Maintain knowledge of client sign‑off processes e.g., Veeva/PromoMats.
• Update, maintain and issue daily status / creative trackers.
• Attend client and agency status meetings as required.
• Identify new processes where required to optimise productivity and efficiencies.
• Mentor and coach agency colleagues on best practice project management principles.
• Participate in ongoing development of the project management discipline.

Requirements

• Experience in Events / Booth / Symposia delivery & management.
• Experience in Scientific Medical Communications in an agency setting.
• Knowledge & deep interest in AI tools / agents is essential.
• Outstanding collaboration and problem‑solving skills.
• Strong organisational skills & capable of adapting to changing and demanding deadlines.
• Proactive and self‑motivated, with the ability to take the lead and make difficult decisions.
• Understanding of the creative process across all channels and output types.
• Experience of different project management methodologies.
• Excellent listening and communications skills.
• Analytical and quantitative skills with ability to analyse data and participate in financial management of accounts with minimal supervision.
• Work effectively with all departments to manage flow of projects through the agency.
• Change‑management experience would be beneficial.
• Knowledge of workflow/project management tools.

Qualifications

• 5+ years project management experience in a creative agency.
• Recognised PM qualification beneficial.

Work Environment

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Equal Opportunity Employer

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.