At a Glance
- Tasks: Gather requirements, create user stories, and manage delivery teams for exciting e-commerce projects.
- Company: Join a dynamic team at a leading global brand agency in London.
- Benefits: Hybrid working, career development, and a culture that values your individuality.
- Why this job: Make a real impact on innovative projects with top brands while growing your skills.
- Qualifications: Experience as a Senior Business Analyst in e-commerce and strong communication skills.
- Other info: Embrace a culture of empathy, innovation, and courage in a fast-paced environment.
The predicted salary is between 55000 - 65000 £ per year.
Senior Business Analyst with Commerce experience required to join our Delivery team here in the UK, please note we offer hybrid working. This is a permanent role based in London.
Job Responsibilities
- Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users.
- Plan, run and facilitate workshops, reviewing and assessing source documentation from the customer.
- Manage, guide and support other BAs on your project or in the wider team.
- Identify and recommend options for potential solutions and assess them for both technical and business suitability.
- Create logical and innovative solutions to problems.
- Present proposals to clients.
- Manage a scrum / delivery team through to go-live.
- Analyse business systems in order to recommend efficiencies.
- Provide estimates for analysis work and plans in conjunction with Project/Programme Managers.
- Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction.
- Provide training to users of a new system as required.
- Plan and work flexibly to meet deadlines.
- Keep up to date with technical and industry sector advances.
- Maintain great client relationships at all levels of the organisation.
- Maintain consistently high levels of client satisfaction and effectively escalate business-critical situations as required.
- Manage situations and relationships both internally and externally.
Qualifications
- Working as a Senior Business Analyst on large e-commerce or digital experience projects.
- Experience of working supplier-side and managing client stakeholders and third parties.
- Able to plan and run large workshops with senior client stakeholders and manage senior stakeholders effectively.
- Highly proactive, talented, enthusiastic, focused, eye for detail, professional and a team player who wants to share their work.
- Enjoy working in a fast-paced environment and are ready to inspire outstanding online experiences for consumers and brands.
- Willing to work at client locations when needed.
- Experience of Agile software delivery.
- Business Process mapping and engineering.
- eCommerce and retail / brand experience.
- Production of high quality user stories and acceptance criteria.
- Analysis and design of systems (package integration and bespoke development).
- Ability to work on your own initiative to an agreed action plan.
- Strong communication skills – this role requires a high level of communication, interpersonal and presentation skills.
- Strong problem-solving, time management and organisational skills.
- Strong commercial awareness and business acumen.
- Energetic, enthusiastic with strong attention to detail.
Bonus Points
- Scrum Master qualification.
- Certified Scrum Product Owner.
- Experience working with multiple different e-commerce / experience platforms.
What We Offer
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Equal Opportunity Employer
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Senior Business Analyst in London employer: Wunderman Thompson
Contact Detail:
Wunderman Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with e-commerce projects and Agile methodologies. Share specific examples of how you've solved problems and delivered results.
✨Tip Number 3
Prepare for interviews by practising common questions related to business analysis and stakeholder management. Think about how you can demonstrate your ability to create user stories and manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Senior Business Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in e-commerce and digital projects. We want to see how your skills align with the role of a Senior Business Analyst, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can think outside the box and come up with innovative solutions, so let us know how you’ve done this in the past!
Highlight Your Communication Skills: Since this role involves a lot of collaboration, make sure to emphasise your strong communication and interpersonal skills. Share instances where you've successfully managed stakeholders or facilitated workshops, as this will really resonate with us.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications efficiently. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Wunderman Thompson
✨Know Your E-commerce Inside Out
Make sure you brush up on your e-commerce knowledge before the interview. Understand the latest trends, technologies, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role and the company.
✨Prepare to Showcase Your Problem-Solving Skills
Be ready to discuss specific examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to create innovative solutions, which are crucial for a Senior Business Analyst.
✨Practice Your Communication Skills
Since this role requires strong communication and interpersonal skills, practice articulating your thoughts clearly and concisely. You might be asked to present a proposal or explain a technical concept to non-technical stakeholders, so being able to communicate effectively is key.
✨Familiarise Yourself with Agile Methodologies
Given the emphasis on Agile software delivery in the job description, make sure you understand Agile principles and practices. Be prepared to discuss your experience working in Agile environments and how you've contributed to successful project deliveries in the past.