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- Tasks: Lead client relationships and drive innovative CRM strategies for top brands.
- Company: Join VML, a dynamic agency blending creativity, technology, and consultancy.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a passionate team shaping the future of customer engagement.
- Qualifications: Experience in account management and a knack for understanding client needs.
- Other info: Collaborative culture with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
The Senior Account Manager will be passionate about technology and keen to be part of an agency and team with ambitious ideas.
Responsibilities- Be the main client point of contact for the CRM team across the different subdivisions.
- Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required.
- Writing and contributing to briefs, as well as interpreting information and developing insights to assist in the CRM process.
- You’ll be presenting work to clients, taking and challenging feedback when necessary.
- Also be working with the data team you will support data strategy development to ensure the optimum audience for CRM communications.
- Working closely with the finance teams estimating/reconciling own projects and ensuring projects are delivered within budget, as well as supporting with end of month invoicing.
- Ensuring campaign strategies are technically feasible within the CRM system.
- Building approved email into CRM system, Taxi for Email, and ensuring email and push assets are released to European markets for localization on schedule and error free.
- Troubleshooting ad hoc issues and requests.
- Contributing to and supporting on larger strategic opportunities.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Senior Account Manager in City of London employer: Wunderman Thompson
Contact Detail:
Wunderman Thompson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. The more people know you’re looking for a Senior Account Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching VML and understanding their culture and values. Tailor your responses to show how your experience aligns with their mission. Remember, they want someone who’s not just skilled but also fits into their innovative environment.
✨Tip Number 3
Practice your presentation skills! As a Senior Account Manager, you’ll be presenting to clients regularly. Get comfortable with articulating your ideas clearly and confidently, and don’t shy away from challenging feedback – it shows you’re engaged and ready to improve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the VML family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Account Manager in City of London
Some tips for your application 🫡
Know the Role: Before you start writing, take a good look at the job description. Understand what VML is looking for in a Senior Account Manager and tailor your application to highlight how your skills and experiences match those needs.
Be Authentic: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for technology and creativity, and how you can contribute to our innovative culture.
Showcase Your Experience: When detailing your past roles, focus on specific achievements that relate to the responsibilities listed in the job description. Use metrics where possible to demonstrate your impact and effectiveness in previous positions.
Apply Through Our Website: Make sure to submit your application through our official website. This ensures it gets to the right people and shows us you’re serious about joining the VML family. Plus, it’s super easy!
How to prepare for a job interview at Wunderman Thompson
✨Know Your Client
Before the interview, research VML and its key clients. Understand their business model, recent campaigns, and how they leverage technology in their strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in being a part of their team.
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems and data strategy development. Bring examples of past projects where you've successfully managed client relationships and delivered results. Highlight how you’ve interpreted briefs and challenged asks to ensure optimal solutions.
✨Practice Your Presentation Skills
Since you'll be presenting work to clients, practice articulating your ideas clearly and confidently. Use mock presentations to refine your delivery and get comfortable with receiving and challenging feedback. This will showcase your communication skills and adaptability.
✨Emphasise Collaboration
VML values connection and collaboration, so be ready to discuss how you work within teams. Share examples of how you've collaborated with different departments, like finance or data teams, to achieve project goals. This will highlight your ability to work in a hybrid environment and contribute to a cohesive team dynamic.