At a Glance
- Tasks: Review and process client contribution data, mentor junior associates, and ensure high service standards.
- Company: WTW, a leading Third-Party Pension Administrator with an inclusive culture.
- Benefits: 25 days annual leave, private healthcare, pension scheme, and flexible perks.
- Other info: Hybrid working model with opportunities for professional development and community involvement.
- Why this job: Join a dynamic team, make an impact, and grow your career in a supportive environment.
- Qualifications: Strong IT skills, excellent communication, and previous mentoring experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
A fantastic opportunity for an Interface Coordinator to join our Interface Team at WTW, one of the leading Third-Party Pension Administrators. This is a hybrid role based in our Redhill office 2-3 days a week. This team is responsible for the processing of client contribution interfaces which contain member & pension contributions data, dealing with any issues with the file data, ensuring the processing is completed within our standards. The contributions are then sent to invest within agreed service levels.
The ideal candidate for this role will be process driven with great attention to detail, who enjoys working with processes, plus reviewing & checking. You will also play an active role in mentoring and checking the work of the Administrators on the team. The Interface Team are dynamic and engaging working within a collaborative environment. The role offers full training including new starter induction and further training thereafter.
For the successful candidate we will reward your efforts with a thriving work environment, opportunity for progression throughout your career at WTW, and a very comprehensive benefits package including company pension scheme, life insurance, private medical insurance, eye care vouchers, a generous bonus scheme and flexible benefits including critical illness cover, dental cover, and many other options.
The Role
- Review and check work completed by others
- Completing the processing of contribution and data files
- Train, support, and mentor junior associates
- Monitor data file processing to ensure agreed targets and deadlines are met
- Be a senior point of reference on technical issues and non-standard processing
- Build and maintain technical, procedures and client knowledge through experience
- Continuously seek to identify areas where the service to clients could be improved and communicate findings to your Team Leader
- Work collaboratively with colleagues to ensure high levels of service are achieved
- Encourage teamwork by sharing knowledge, ideas, and solutions
- Provide an efficient, professional service to meet all client needs and to promote the WTW brand
- Act as a contact point for clients and teams
Qualifications
What you’ll bring
- Good IT skills and knowledge of Microsoft packages
- Excellent verbal and written communication skills
- Numerical and accurate
- Display good time management skills and demonstrate ability to organise and prioritise own workload and that of others
- Enthusiastic approach to getting things done
- Able to apply problem solving and analytical skills
- Previous experience of mentoring and coaching individuals
- Some previous supervisory experience would be an advantage
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.
Interface Team Senior Administrator in Surrey employer: WTW
WTW is an exceptional employer that fosters a dynamic work culture, offering a hybrid work model that promotes flexibility and work-life balance. Employees benefit from comprehensive health insurance and have ample opportunities for professional growth within the M&A team, making it an ideal environment for those looking to thrive in a collaborative and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Interface Team Senior Administrator in Surrey
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like WTW. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from WTW.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like WTW. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Interface Team Senior Administrator in Surrey
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in WTW and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show WTW how you can be a team player!
How to prepare for a job interview at WTW
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with WTW.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with WTW's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
