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For Companies At a Glance
- Tasks: Manage high-profile client accounts and deliver top-notch insurance solutions.
- Company: Join a leading global asset protection team focused on private clients.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and collaborative team.
- Why this job: Work with elite clients and make a real difference in their insurance needs.
- Qualifications: Proven experience in client service and strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
As part of the wider Global Asset Protection (GAP) team, Private Clients look after the personal insurance needs of both mid net-worth and high net worth individuals. These include the decision makers of our corporate clients, numerous members of the Sunday Times ‘Rich List’ and a host of familiar public names. Our service is of the highest and most confidential nature.
We are looking for an experienced Account Manager to join our team. You will have an excellent client focus and a proven track record for delivering the highest levels of direct client service, with the ability to analyse situations and provide optimum solutions for clients.
The Role
Reporting to the Client Account Management Leader, and working as part of an established team of Account Managers, the successful candidate will be responsible for a portfolio of clients with accountability for retention and account development. You will manage and develop existing client relationships and grow the portfolio, providing the appropriate advice and subject matter expertise required to deliver a class-leading service and ensure that we have the right insurances in place to fulfil our clients’ demands and needs.
- Deliver a high level of customer service and maintain confidentiality at all times.
- Develop a strong relationship with your clients, understanding their insurance needs and ensuring that these are fulfilled.
- Day to day client service, answering queries received directly from clients, cover advice on scenarios applied across entire insurance portfolio.
- Arrange additions/deletions of cover as required by clients.
- Preparing London market broking documentation including insurance market presentations and use of Willis systems and documentation.
- Negotiate favourable terms with insurers, whether on your own or working with an Account Executive.
- Ensure client retention targets are met, cross-sell and up-sell opportunities are fulfilled.
- Encourage new business referrals and recommendations from your existing clients.
- Always operate within the business procedures and requirements.
- Apply FCA operating principles and always work in accordance with Treating Customers Fairly.
- Manage and control your workflows, team working to ensure these are kept up to date.
Account Manager - Private Clients Insurance in Suffolk employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Private Clients Insurance in Suffolk
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, highlight your experience in client service and your ability to analyse situations. Share specific examples of how you've delivered top-notch service in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Keep it confidential! In this line of work, discretion is key. Make sure to demonstrate your understanding of confidentiality during interviews. Show that you can handle sensitive information with care, which is crucial for an Account Manager dealing with high net-worth clients.
We think you need these skills to ace Account Manager - Private Clients Insurance in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client service and any relevant achievements that showcase your ability to manage high net-worth clients. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your client focus and problem-solving skills. Remember, we love a good story!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, make sure to highlight your ability to build strong relationships with clients. Use clear and concise language to show us you can communicate effectively, just like you would with our clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at WTW
✨Know Your Clients
Before the interview, research the types of clients the company serves, especially high net-worth individuals. Understand their unique insurance needs and be ready to discuss how you can cater to them. This shows that you’re not just interested in the role but also in the clients you'll be serving.
✨Demonstrate Client Focus
Prepare examples from your past experience where you delivered exceptional client service. Highlight situations where you analysed client needs and provided tailored solutions. This will showcase your ability to maintain the high standards expected in this role.
✨Familiarise Yourself with Industry Standards
Brush up on the latest trends and regulations in the insurance industry, particularly those relevant to private clients. Being knowledgeable about FCA principles and how they apply to client interactions will demonstrate your commitment to compliance and ethical practices.
✨Practice Your Negotiation Skills
Since negotiating favourable terms with insurers is a key part of the role, prepare for potential scenarios where you might need to negotiate. Think about how you would approach these discussions and be ready to share your strategies during the interview.