Software Engineering Manager - AI Focused

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description As a Software Engineering Manager, you will join a substantial global engineering organisation and provide leadership to several highly skilled development teams following Agile methodologies to deliver market-leading insurance solutions. You will be passionate about the changes that AI are having in the industry and bring experience of leading existing teams helping them to make the most of the technologies. Being a line manager, you will be responsible for the career development and wellbeing of engineers you work with, acting as a mentor, and ensuring they achieve their goals while continuing to develop their technical skills. A sound technical background is essential to be successful in this role however this opportunity will also encompass many management dimensions such as project execution and stakeholder management, team engagement, recruitment and organisational design, continuous process and efficiency improvement. The Role As an Engineering Manager, you will: • Ensure that all engineers make the most out of AI techniques and approaches. • Be accountable for the development and release of identified software product families, to high-quality standards and, in the context of a wider evolutionary product planning process, to mutually agreed timescales and software requirements. This will require the application and evolution of appropriate agile processes and effective team coordination and communication. • Act as a primary interface between the Product Management teams and the respective Engineering teams allocated to those products. You will proactively participate in the multi-disciplinary iterative product planning process for the identified product families to assist Product Leaders converge on development priorities and achievable product roadmaps. You will Inject ideas, constraints, and awareness of opportunities into the product planning process. • Work with Architects and Senior Engineers to assess technology options against technical and non-technical criteria, and to define robust and scalable architectures supporting the evolution of existing products and the creation of new innovative solutions. • Provide project troubleshooting support, lending technical, process and people skills (of self or an available colleague) to a team where appropriate to unblock project issues and recommend actions which will reduce the likelihood of recurrence. • Oversee the adequate provision of final-line technical support (e.g. for customer reports of potential software defects that are escalated to the engineering teams) for identified software products. • Support and facilitate early adopter trials of new software capabilities, involving either internal users or external customers. • Be responsible (directly or by delegation) for the provision of adequate periodic reporting of progress, risks, opportunities and next steps for each identified project (which may include “non-product” projects such as R track-record rolling out new processes and techniques adapted to the teams and product under development; ability to identify continuous improvement opportunities. • Excellent written and verbal communication skills, ability to adjust interaction and message to different levels across different disciplines (engineering, product, actuarial), internally but also with external clients. • Strong leadership skills: enthusiastic, motivational, decisive, collaborative, always looking to improve the way things are done. • Strong work ethic: proactive, tenacious, organised, hard-working and working fast across multiple tasks. Other highly desirable, but not essential skills are: • Experience managing external suppliers from contracts to technical execution. • Experience interacting with external clients in various pre/post-sales situation. • Experience with Azure, Cloud and SaaS technologies. • Appreciation of current and emerging technologies along with their potential benefits and limitations. • Prior hands-on technical experience of desktop or web-based .NET/C# technologies and tools. • Experience with object-oriented design and implementation, design patterns, SOLID principles. • High numeracy skills, passion for maths, statistics and complex algorithms. • Line management experience. • General knowledge of the Insurance Industry. • Degree-educated with Computer Science, Engineering, Mathematics or relevant discipline. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com ]]>