Job Description
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DescriptionAt WTW, quality is a shared responsibility and a critical enabler of successful delivery. As a Quality Engineering Lead, you will shape and lead the quality engineering strategy across a major Platform engineering function, ensuring testing and verification practices evolve alongside modern software delivery, including AI-assisted development. You will champion a shift-left, risk-based approach to quality, embed best practices across delivery teams, and build a culture where quality is engineered into every stage of the software lifecycle.
This is a leadership role with responsibility for defining quality strategy, developing talent, influencing engineering standards, and ensuring the right balance between delivery speed, risk management, and customer outcomes.
The RoleLead quality engineering practice across Platform, embedding testing into delivery rather than gating at the end of itDefine verification approaches that scale alongside growing AI-assisted code volumeOwn test strategy across a mixed portfolio of new and legacy work, applying the right approach to eachExtend testing beyond functional and regression coverage into performance, accessibility, and resiliencePartner with product, business, and engineering stakeholders to define what quality means for each initiativeAlign closely with the QA Guild as Platform's primary representative, feeding standards in and cascading decisions back outEnsure security and quality scanning are implemented to deliver the best value across the pipelineEvaluate and select testing tools and frameworks as the landscape evolvesFeed production defect and incident learnings back into test strategyRecruit, coach, and mentor QA engineers across the function, including embedded and partner-augmented rolesBe a leader in driving a culture of quality across PlatformQualificationsWhat you'll bringStrong passion for the delivery of high-quality softwareExperience defining QA strategy from the ground up as well as improving existing practicesExperience leading and growing a QA function, including hands-on recruitmentExperience managing both direct and dotted-line reporting structuresExperience addressing verification challenges specific to AI-assisted developmentHands-on with modern CI/CD, source control, and engineering metrics toolingFamiliarity with DORA quality metrics and Team Topologies team design (advantageous)Recognised testing certification (e.g., ISTQB) or equivalent practical experience (advantageous)What does Success Look Like?
Defect escape rate trend relative to code volume growthVerification cycle time vs. authoring cycle timePractice consistency and skills growth across embedded QA engineersGuild-standard adoption and cascade consistency across Platform teamsWhat we offerEnjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity EmployerWe’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com(ICT_TECH TD_2026_37R)]]>
Quality Engineering Lead in Reigate employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
