At a Glance
- Tasks: Lead the quality assurance process and manage pensions complaints with a focus on service improvement.
- Company: WTW, a leading global advisory, broking, and solutions company.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to delivering exceptional service.
- Why this job: Make a real difference in members' lives while enhancing your expertise in pensions administration.
- Qualifications: Experience in pension administration and strong analytical skills required.
The predicted salary is between 37800 - 46200 £ per year.
WTW is seeking a Senior Pensions Complaints Administrator in Redhill with hybrid working.
You will work closely with the Quality Assurance Manager on QA assessments, monthly audits, and complaints reports, and contribute to driving improvements in the service provided to members.
Role builds on pension administration experience, including Retirement, Transfers and Deaths, with a focus on applying pensions legislation, and delivering accurate, timely responses to members.
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Senior Pensions Complaints & QA Lead (Hybrid) in Redhill employer: WTW
WTW is an exceptional employer that fosters a dynamic work culture, offering a hybrid work model that promotes flexibility and work-life balance. Employees benefit from comprehensive health insurance and have ample opportunities for professional growth within the M&A team, making it an ideal environment for those looking to thrive in a collaborative and innovative setting.
