WTW is seeking a Senior Pensions Complaints Administrator in Redhill with hybrid work arrangements. You will lead quality assurance assessments, compile monthly reports, and drive process improvements to enhance customer outcomes.
Your role involves handling complex complaints, ensuring thorough investigations, and supporting governance through audits and root-cause analysis, while developing skills via training and qualifications.
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Senior Pensions Complaints & QA Lead in Redhill employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
