At a Glance
- Tasks: Mentor junior staff and manage DC pension scheme queries in a hybrid role.
- Company: Join a leading firm with a focus on employee wellbeing and development.
- Benefits: 25 days annual leave, private healthcare, and a defined contribution pension scheme.
- Other info: Enjoy hybrid working and a variety of perks to enhance your career and life.
- Why this job: Make a real impact by improving client services and mentoring future talent.
- Qualifications: Experience in DC pension schemes and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our Redhill office working hybrid. In this role, you will play a vital role in mentoring and checking the work of the Junior Pensions Administrators.
The Role:
- Working within an administration team, servicing both member and client queries in relation to DC pension schemes.
- In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved.
- Deputise in the absence of the Team Leader.
- Be a senior point of reference on technical issues and non-standard cases.
- Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken.
- Train, support and mentor junior associates and hold regular feedback sessions.
- Assist in more complex/project work when required including complaints.
- Continuously seek to identify areas where the service to clients/members could be improved and communicate findings to Team Leader.
- Ensure that targets and deadlines are met.
What you'll bring:
- Experience of administrating occupational pension schemes especially DC pension schemes.
- Experience of coaching and supporting less experienced associates.
- Excellent interpersonal skills to include good written and verbal communication.
- Good time management skills and the ability to organise and prioritise own workload.
- Able to work to a high level of accuracy.
- Customer and quality focused.
- Computer literate.
What we offer:
- Enjoy a benefits package designed to help you thrive, both professionally and personally.
- You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge.
- Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind.
- Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
- We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community.
- On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more.
Equal Opportunity Employer: We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Senior Pension Administrator, Pensions Administration, in Redhill employer: WTW
Join a dynamic team as a Senior Pensions Administrator in our Redhill office, where we prioritise employee growth and well-being. With a strong focus on mentoring and professional development, you'll enjoy a supportive work culture that values your contributions while offering a comprehensive benefits package, including hybrid working options, private healthcare, and generous leave. Experience a fulfilling career with us, where your expertise in DC pension schemes will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pension Administrator, Pensions Administration, in Redhill
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like WTW. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Pension Administrator, Pensions Administration, in Redhill
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to WTW.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on WTW's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at WTW
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with WTW.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at WTW will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former WTW employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.