Pensions Projects Team Leader

Are you a proactive and results-oriented professional with strong people management skills? WTW is seeking a Pensions Projects Team Leader to join and lead its dynamic Pensions Project team in Welwyn. In this key role, you will lead, manage and develop a team of Administrators, ensuring the delivery of high-quality service to our prestigious clients, which include market-leading global companies.

As a market leader, WTW provides an exciting opportunity to advance your career in a dynamic, fast-paced environment. In recognition of your contributions, we offer a competitive salary, an extensive benefits package, and good opportunities for career progression, professional support, and ongoing training.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients.

The Role

• Plan, control and monitor BAU projects, large and small, and ensure reports are produced within agreed deadlines.
• Build and maintain technical, procedural and client knowledge through experience and be a point of reference on technical issues and project related queries.
• Work with the Administration Manager and team to improve operational efficiency and reduce costs e.g. automation, development and continued use of standard procedures.
• Oversee and contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost, including effort relating to testing and progression of the change to the live environment.
• Identify offshore opportunities, manage transition and quality control delivery.
• On an ongoing basis be the principal contact with the client or relevant administration team, maintaining and developing all working relationships.
• Coach, mentor and drive colleague training, development and team performance.
• Work with your team and the business to create a positive working environment.

The Requirements

• Demonstrable track record in dealing with DB and/or DC occupational schemes.
• Prior experience of managing a team or experience of mentoring/training within a pensions administration environment would be beneficial.
• Interpersonal skills to include excellent written and verbal communication.
• Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
• Computer literate, including familiarity with Excel.
• Take pride in your work with accuracy and adherence to a high level of quality being paramount.
• Progression in PMI qualification desirable.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email.