Wtw is seeking a friendly and professional call centre advisor to join our team handling inbound calls related to occupational pension schemes. You may also respond to member queries by email and support the administration and customer service teams.
You will forward escalated calls, maintain knowledge of pension schemes, and work as part of an effective team to meet high service standards and timescales. Strong written and verbal communication and accuracy are essential.
#J-18808-Ljbffr
Pension Services Call Centre Advisor employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
