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- Tasks: Advocate for marine claims, negotiate with insurers, and support clients throughout the claims process.
- Company: Join a leading marine insurance firm with a focus on client advocacy and market integrity.
- Benefits: Competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the marine industry while developing your negotiation and claims management skills.
- Qualifications: Strong communication skills and a passion for marine insurance are essential.
- Other info: Opportunities for travel and participation in industry seminars.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated Marine Claims Advocate to join our Marine team, primarily focusing on Hull & Machinery (H&M) claims. As a Marine Claims Advocate – Ship Owners claims, your key responsibility will be to provide claims advocacy, claims strategy, claims resolution and risk advisory services to our Ship Owner portfolio. You will assist clients in optimising the results they achieve under their insurance programmes, ensuring key client outcomes are delivered to pre-defined service standards. You will put the interests of clients and the integrity of the market at the heart of the way you do business.
Loss Negotiation & Client Management:
- Manage claims portfolio, including complex negotiations with insurers to ensure the optimisation of claim outcomes for our clients in an efficient manner.
- Build strong relationships within the Marine claims market; Insurers, Third party experts.
- Proactively assist the client throughout the life cycle of the claim, demonstrating claims management expertise to clients and prospects.
- Negotiate with insurers and their representatives on behalf of clients.
- Resolve coverage disputes by engaging with all relevant parties.
- Provide input on corrective action required to enhance process performance across claims areas.
Claims Process & Support:
- Support broking and claims administration to ensure documentation is accurate, complete, and processed within internal timelines.
- Assist with the negotiation and management of claims funds and authorities where applicable.
- Provide accurate and relevant claims information to support renewal processes and placement strategies.
Team Collaboration & Business Development:
- Work with senior colleagues to identify cross-selling and client retention opportunities.
- Contribute to the sharing of claims intelligence that can inform client risk strategies and insurer discussions.
- Support team initiatives that improve operational efficiency and client service delivery.
- Mentor Claims Advisors with technical expertise.
Compliance & Reporting:
- Adhere to internal claims handling protocols and Group compliance policies, including all regulatory requirements.
- Assist in monitoring UW performance and escalate issues affecting service quality or client satisfaction.
- Contribute data and insights to support claims reporting and performance reviews, including Willis Quality Index metrics.
Others:
- Travel as required (catastrophe losses, claims reviews or marketing).
- Promote revenue growth for claims advocacy and advisory services.
- Participate in loss prevention and claims seminars, as required.
- Participate in the claims element of tender and RFP responses for major clients and prospects.
Marine Claims Advocate (Hull & Machinery) in London employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Claims Advocate (Hull & Machinery) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the marine industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Understand their approach to Hull & Machinery claims and think about how your skills can add value. Practice common interview questions and be ready to discuss your negotiation strategies.
✨Tip Number 3
Showcase your expertise! Bring along examples of past claims you’ve managed or complex negotiations you’ve handled. This will demonstrate your ability to optimise claim outcomes and provide real value to clients.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the marine claims space. Your next opportunity could be just a click away!
We think you need these skills to ace Marine Claims Advocate (Hull & Machinery) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marine Claims Advocate role. Highlight your experience with Hull & Machinery claims and any relevant negotiations you've handled. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about marine claims and how you can contribute to our team. Be sure to mention your client management skills and any successful outcomes you've achieved.
Showcase Your Team Spirit: We love collaboration at StudySmarter! In your application, share examples of how you've worked with others to achieve goals. Whether it's mentoring or cross-selling opportunities, let us know how you can enhance our team dynamics.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at WTW
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Hull & Machinery claims and the broader marine insurance landscape. Familiarise yourself with common claim scenarios and resolutions, as well as recent trends in the industry. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Negotiation Skills
Since the role involves complex negotiations with insurers, be prepared to discuss your past experiences in this area. Think of specific examples where you've successfully negotiated outcomes for clients. Highlight your strategies and how they led to positive results, as this will illustrate your capability in managing claims portfolios effectively.
✨Emphasise Client-Centric Approach
The job requires putting clients' interests at the forefront. Prepare to share examples of how you've prioritised client needs in previous roles. Discuss how you’ve built strong relationships and provided exceptional service, as this will resonate well with the interviewers looking for a Marine Claims Advocate who can enhance client satisfaction.
✨Be Ready for Team Collaboration Questions
Collaboration is key in this role, so expect questions about working with colleagues and cross-selling opportunities. Think of instances where you've worked as part of a team to achieve a common goal or improved operational efficiency. This will show that you can contribute positively to their team dynamics and business development efforts.
