This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
As a Client Accounting Relationship Manager, you would be responsible for the delivery of A&S financial targets across designated Business Units through the development and maintenance of strong relationships with Accounting Teams and key stakeholders. The role is focused on maximising cash flow to support client settlement requirements, reducing financial exposure, and enhancing customer service. Acting as the primary accounting contact for designated key clients, this position is responsible for managing client relationships, providing guidance on accounting matters, and serving as the focal point for queries and escalated issues from Accounting Teams and stakeholders.
The role will be based in Ipswich with a minimum requirement of 3 days per week in the office.
The Role:
Establish and cultivate strong, long-term relationships with clients, Business Units (BUs), other WTW offices, B2C colleagues, and other key stakeholders, fostering collaboration and effective communication
Maintain high visibility within Business Units (and WTW intercompany offices) to proactively identify and resolve queries, ensuring efficient issue and query resolution
Organise and lead regular meetings with the BU (and WTW intercompany offices), preferably in-person or via Teams, to drive greater collaboration and achieve successful outcomes
Actively monitor, prioritise and respond to urgent matters, ensuring timely escalation to the Senior Manager and BU, where appropriate, to facilitate swift resolution
Take accountability and demonstrate strategic management of bad debts (B&DD), taking a hands-on approach to reduce outstanding balances and mitigate financial impact to the business
Drive improvements in cash collection performance and KPI metrics, proactively implementing targeted actions to improve and maintain financial performance
Proactive management of designated key clients in collaboration with the
Client Accounting Relationship Manager in London employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
