At a Glance
- Tasks: Drive client growth and manage accounts while collaborating with a dynamic team.
- Company: Join WTW, a leader in client advocacy and business development.
- Benefits: Enjoy 25 days leave, hybrid working, and comprehensive health perks.
- Other info: Be part of a supportive culture with excellent growth opportunities.
- Why this job: Make a real impact in the community while advancing your career.
- Qualifications: Strong client management skills and a proven track record in business development.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a Client Advocate to join our GB Retail team. The position has two primary areas of responsibility. Firstly, as business developer taking responsibility to win new clients and support the Regional Director (RD) with the growth of the region. Secondly, as account director taking responsibility for the smooth running, growth and development of client accounts.
You will retain a client book with the expected split of time to be 60/40 growth and development/client work. You will work with the business development team and be part of the sales community, working to develop your own prospects individually and alongside the team. You will be leading by example, ensuring that client service level standards and performance are consistent with agreed levels, flagging any concerns to the RD to enable them to step in and support as required.
The Role
- Working with the Regional Director and Business development team to develop opportunities with key prospects within the Northeast of England.
- Developing own book of prospects.
- Contributing to the sales strategy within the Northeast area.
- Networking and meeting local/relevant business leaders in the community.
- Active use and promotion of WTW on LinkedIn.
- Collaborating with other WTW colleagues, lines of business and practice leaders to deliver the best WTW solutions to prospects possible.
- Maintaining a personal portfolio of clients.
- Being part of the Account Director community to utilise the full breadth of skills and experience from the broader WTW business, to connect WTW and deliver the best of WTW to our clients and our prospects and sharing best practice.
Qualifications
- Excellent and proven client relationship and management skills.
- Demonstrable track record in development and winning of prospects.
- Strong leadership skills.
- Excellent stakeholder management skills with the ability to influence within a complex environment.
- Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity, gain agreement and manage conflict.
- Strong skills in problem solving.
- High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives.
- Strong communication, negotiating and influencing skills.
- Strong awareness of compliance environment with thorough understanding of conduct risk.
- A proactive ambassador for WTW in the external business community.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Client Advocate in Leeds employer: WTW
At WTW, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Client Advocate role in the Northeast of England not only provides competitive benefits such as 25 days of annual leave and comprehensive health coverage but also encourages personal and professional growth through hybrid working options and community engagement opportunities. Join us to be part of a supportive team that values your contributions and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advocate in Leeds
✨Tip Number 1
Get networking! Reach out to local business leaders and attend community events. Building relationships can open doors to new opportunities and help you stand out as a Client Advocate.
✨Tip Number 2
Leverage LinkedIn like a pro! Share insights, engage with industry content, and promote WTW's values. This not only showcases your expertise but also helps you connect with potential clients.
✨Tip Number 3
Collaborate with your team! Work closely with the business development crew to brainstorm strategies and share leads. Teamwork can amplify your efforts in winning new clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WTW family.
We think you need these skills to ace Client Advocate in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advocate role. Highlight your client relationship skills and any relevant experience in business development. We want to see how you can contribute to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully developed client accounts or won new prospects. Numbers and results speak volumes, so let us know what you've achieved!
Be Authentic:We love genuine personalities! When writing your application, let your true self shine through. Share your passion for client advocacy and how you can be a proactive ambassador for WTW.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at WTW
✨Know Your Clients
Before the interview, research the company’s existing client base and understand their needs. This will help you demonstrate your knowledge of client relationship management and show how you can contribute to winning new clients.
✨Showcase Your Networking Skills
Prepare examples of how you've successfully networked in the past. Highlight any local business leaders or communities you've engaged with, as this role involves building relationships within the Northeast area.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership experiences. Share specific instances where you've led a team or project, especially in a sales or client-focused environment, to illustrate your ability to influence and guide others.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've faced challenges in client management or business development. Be prepared to explain how you approached these situations, showcasing your problem-solving skills and ability to manage ambiguity.
