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For Companies At a Glance
- Tasks: Lead AI-driven projects and collaborate with teams to transform insurance operations.
- Company: Join WTW, a forward-thinking company embracing diversity and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of AI technology and make a real impact in the insurance industry.
- Qualifications: Experience in business analysis, preferably in insurance, with a strong grasp of AI technologies.
- Other info: Inclusive workplace committed to equal opportunity and diverse talent.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Fantastic opportunity for a commercially astute Lead Business Analyst with exposure to AI (Gen AI and Prompting) development & systems to take on this new role. Ideally, you will have a strong background in the insurance industry but we will consider candidates from other sectors. Based within our GB Operations team and with line management responsibility, you will be pivotal to delivering a strategic AI-driven project that will transform how we operate and serve clients globally. This role can be based in our Ipswich or London offices and will be offered on a hybrid basis.
Get AI-powered advice on this job and more exclusive features.
Role Responsibilities
- Lead the business analysis for a high-impact AI project focused on agent creation and automation.
- Collaborate with stakeholders across broking, operations, and technology to gather and validate requirements.
- Translate business needs into functional specifications for AI-driven solutions.
- Work with internal and external stakeholders to design and implement intelligent agents.
- Conduct gap analyses, process mapping, and impact assessments.
- Support change management and training initiatives to embed AI solutions across the business.
- Monitor project progress, risks, and benefits realisation.
- Ensure compliance with regulatory and data governance standards.
- Manage internal controls, risk management, and change processes to ensure robust governance and successful delivery and adoption of AI solutions.
Requirements
- Proven experience as a Business Analyst, ideally in the insurance sector (broking, claims, or operations) although other sectors will be considered.
- Strong understanding of AI technologies, Technical Prompting, and systematic use of AI to achieve impactful business outcomes.
- Demonstrable logical and systematic thinking skills, and wiliness to apply that to AI driven processes, and solutions.
- Excellent stakeholder management and communication skills.
- Strong commercial acumen and strategic thinking.
Desirable Qualifications
- Degree in Business, Computer Science, Data Science, or related field.
- Certifications in Business Analysis (e.g., BCS, IIBA) or AI/ML (e.g., Coursera, Microsoft, Google).
- Experience working with AI tooling and platforms.
Equal Opportunity
At WTW, we believe difference makes us stronger. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Legal and Application Information
We are an equal employment opportunity employer and support a diverse workforce. If you require any accommodations during the application process, please contact us.
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Lead Business Analyst - Agentic AI, Insurance Operations employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Business Analyst - Agentic AI, Insurance Operations
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance and AI sectors on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with AI projects. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online platforms. Confidence is key!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about the role. It shows initiative and enthusiasm!
We think you need these skills to ace Lead Business Analyst - Agentic AI, Insurance Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Business Analyst role. Highlight your experience with AI technologies and any relevant projects you've worked on in the insurance sector or similar fields. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of AI and how it can transform business operations.
Showcase Your Stakeholder Management Skills: In your application, be sure to highlight your experience in stakeholder management. We’re looking for someone who can collaborate effectively across teams, so share examples of how you've successfully worked with different stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at WTW
✨Know Your AI Inside Out
Make sure you brush up on your knowledge of AI technologies, especially Gen AI and Prompting. Be ready to discuss how these can be applied in the insurance sector and provide examples of their impact. This will show that you’re not just familiar with the concepts but can also think critically about their application.
✨Stakeholder Engagement is Key
Prepare to talk about your experience in collaborating with various stakeholders. Think of specific instances where you successfully gathered requirements or translated business needs into functional specifications. Highlight your communication skills and how they helped bridge gaps between technical and non-technical teams.
✨Showcase Your Analytical Skills
Be ready to demonstrate your logical and systematic thinking skills. You might be asked to conduct a mock gap analysis or process mapping during the interview. Practise explaining your thought process clearly and concisely, as this will showcase your analytical prowess.
✨Understand the Business Context
Familiarise yourself with the insurance industry and the specific challenges it faces. Be prepared to discuss how AI can address these issues and improve operations. Showing that you understand the commercial landscape will set you apart as a candidate who can think strategically.
